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Retreat Heritage Lonavala

1 room, 2 adults
Good
3/5

Relax vacation.on Dec 18, 2017

Relax stay without any problem.Breakfast was good and so also service.Staff were cooperative and ...Read All

Cst 22, Rs No-208,Behind Bus Stop, Near Bank Of Baroda, Station Road, LONAVALA, MAHARASHTRA, India, Pin-410401 , Lonavala
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Breakfast in the Room
+ More

Rooms

Super Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Relax vacation.
    on Dec 18, 2017
    Relax stay without any problem.Breakfast was good and so also service.Staff were cooperative and helpful. Room service has to improve but food was good and tasty. AC was working well. Reception desk were very polite.... More
  • hotel_trip
    Good Property .Clear pool !
    on Nov 22, 2017
    Stayed here for two days during our lonavala trip .this hotel is located near lonavala station and on walkable distance. Very friendly staff.neat and clean rooms with average size but comfortable . Complimentary buffet breakfast was good. Best thing was free free and free wi-fi . And must mention Thier clean and clear pool at back.... More
  • hotel_trip
    Impressive service
    on Nov 22, 2017
    My family and I stayed in one of the Superior deluxe room in the hotel named retreat Heritage.actually we booked thru one of the booking site and we're impressed . The hotel offers spacious airconditioned double rooms .The hotel rooms are newly painted . Food at restaurant was awseome .The hotel is very conveniently located so that one can very well visit the famous places of Lonavala sight seeing .We had an extremely enjoyable and relaxing time thanks to courteous and helpful staff.... More
  • hotel_trip
    Good One @ Lonavala
    on Nov 22, 2017
    I have recently visited this hotel with my family last week and found this hotel worth. Rooms are good and clean .the swimming pool was clean and clear which is covered .the food was awesome we have tried some kebabs and even the buffet breakfast was good at it . Overall it was a nice experience with family .only kids play area was missing .but they provided us carrom board and chess which is appreciated ..... More
  • hotel_trip
    Such a lovely place
    on Aug 4, 2017
    I was shocked by the low ratings given by otheres.we stayed in this hotel for two nights ends of thid july . Right from the welome drink provided on arrival everything was so great . We reallh impressed by their hospitality. Rooms are so nice recently painted . The food was just awesome at very reasonable rates here. Buffet breakfast was good . Swimming pook nicely maintained . Overall it was a nice experience staying at retreat heritage . ... More
  • Excellent
    15
  • Very Good
    24
  • Good
    18
  • Fair
    11
  • Poor
    19

Overview

Located in the heart of Lonavala, in Maharashtra, Retreat Heritage features a banquet hall, Wi-Fi connectivity, gymnasium, swimming pool and a conference hall. The Retreat Heritage maintains furnished and spacious rooms. Amenities like an air conditioner, attached bathroom/toilet, cable movies, hot and cold water is available. Also, 24-hour room service is provided by the hotel.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.