on Aug 15, 2018
It is a superb hotel. Rooms are well spacious and beautifully decorated. The lobby, the reception everything will please you. The food is also nice. They provide all the necessary amenities. Also the hotel's location is good.
Nothing good about this hotel !! just the room size
on Jul 31, 2018
To start with its located in the interiors not easy to find .
3.the room food menu and the spa is really really over priced and the quality is just not upto the mark
4.the nonveg served in the morning buffet is just horrible
5.rooms are really big but the washrooms are equally small and conjusted
6. Reception/Manager...need to re visit the school and get more training .
FINAL VERDICT...YES THE ROOMS LOOK GOOD...THE OUTER STRUCTURE IS DECENT ..BUT THATS IT !!!
nice hotel to stay
on Jul 13, 2018
great hotel for staying in Kolkata near Acrepolis mall. The breakfast is awesome, & service is also good. Food is costly, otherwise rooms are very nice. I stayed there at room number 301 which is very nice.
Nice Location, Rich in Service
on May 31, 2018
We booked all rooms on 3rd & 4th floors to stay there for a marriage ceremony. Also booked the 1st floor restaurant and party hall. We all are very satisfied with their service. All the staffs from reception to housekeeping are courteous and provided necessary services to their level best.
Location wise the hotel is very close to airport, just about 2-3 km drive from Dum Dum airport and just beside the 4 lane highway but away from the crowded city. Lucky to get this hotel beside the Mayfair Banquette, one of the best banquette in Kolkata that we booked for the marriage ceremony.
Food is served fresh but average or below average in taste. Just because Kolkata is a place where people expect some mouth watering dishes but I cannot see a single item up to that level.
The restaurant & party hall are spacious and good for 100-150 pax.
The rooms are well maintained, neat & clean. Most of the rooms are provided with sofa, tea table, study & dressing table. Cozy bed linens. Bathrooms provided with most of the luxury amenities, fittings and all necessary stationary.
Room service is good. Got immediate response when ever we asked for any housekeeping item or any other services.
The hotel also have a small rooftop swimming pool, I didn't get a chance to dip into it but looks good. They also have a laundry service on rooftop and that service was included with our package but I'm not sure whether it free for individual room booking.
Overall, it was beautiful stay there for 3 days and 2 nights with our friends and families.
on May 19, 2018
Away from busy part of Kolkata, near to Shopping center, hotel is at reasonably good location.
The staff at reception & at restaurant is very cooperative & well mannered.
The rooms size is good enough
The sleep quality could have been much much better if the hotel considered the basic rule of acoustic.
Corridor to room, room to bathroom & visa versa is disaster (no privacy guaranteed).
In my room the bathroom door was opening at very awkward location, could have been properly though of.
Bathroom is clean & consumables are provided (or you can ask for).
Bed/pillow/matress are cozy.
Housekeeping needs improvement
Restaurant was good but needs improvement in daily menu,
The breakfast was less than average because of limited items, not tasty & not much of BENGAL taste in Kolkata.
The dinner buffet also average & lacks in taste.
Yet, after request, the restaurant manager provided us with authentic Kolkata fish curry and that was really a treat followed by Rasogullah (thanks for that).
The chef needs to improve a lot for the taste loving food critics.