Grand views, delicious meals, great service
on Jan 8, 2020
My friend and I stayed a few days here. Of course the resort itself is top of the line. But the location is better because it has access to hikes, has many activities on sight. However, what made it the best of the best was the experience and concierge level service provided by Dominic. Dominic was our guide for hiking, identifying flora and fauna, wild animals, a friendly open sporting guy playing games, Table tennis, etc with us, singing karaoke and probably a lot more. If we return to ramsukh again, we are going to have to make sure he is still around. He truly made our stay very adventurous and fun.
on Jan 6, 2020
We recently visited this hotel,hotel is nice and ambience is also nice.you have admire beautiful sunrise.but i didn't find worth spending so much amount this hotel.we find hotel on costly side.temple is near to hotel and hotel is in old Mahabaleshwar.also hotel was helpful to give us early check in.
on Jan 2, 2020
I was in Ramsukh on 31st Dec with family. The valley suite was really nice with great view. The new year party organized by Hotel was superb. Food quality was also good with lot of varieties. Quite place away from market place.
Theft at hotel
on Jan 1, 2020
Pls don’t visit Ramsukh Resorts & Spa...
We had unfortunate incident of theft in our room due to the negligence of the hotel and they are not willing to take ownership of the security flaws ..
We stayed in a 2 bedroom suite with a courtyard with our friends Ashita Goenka and Saurabh Goenka... the room we stayed in had no latch and hotel border fence to courtyard connecting our room was broken . The road near the fence leads to the staff quarters of the hotel . We suspect when we were not around someone climbed in through the opening and entered our door and stole the money from the bag ..
The premises although says that they have CCTV , there is no CCTV in the common areas outside the room . A hotel spread across almost 4 acres has only 5 cameras of which 4 were working . When asked the owner he says we will ofcourse not put 100 cctv cameras to cover this expanse . And we will not be compensating u a penny are his words . They don’t even know how to even talk to guests who come for holiday and an experience to cherish but go back with horrible unforgettable experience . We were only told that we will check with our staff or else you could do police complaint . We finally raised a FIR for which we spent the whole day of our precious holiday investigating and then at police station .
The hotel says they mantain a control sheet of all the times staff has visited . But when they showed us we pointed at few incidents for which they didn’t have records .
We have put in a phots of our room and other details .
Why did the hotel give the room to us with broken fence ?
Why are there no CCTV outside room to track the movement of staff entering the room?
Why is there no lock for each room ?
Why is the log sheet not maintained accurately ?
All this negligence by hotel completely put us off , and we will never be recommending anyone this hotel Ever !
More of Ram Bharose than RamSukh
on Dec 24, 2019
The have a good location and they must have been a better hotel 10 years ago but they have past their prime. They are in need of a major renovation and they need to modernize a lot of things. Generally the food was fine but the buffet breakfast was a laugh. Nothing to write about. One thing that I want to point out is that they lack lot of processes. For example, an elderly couple went on a jungle trek and got lost. The guys at the reception, the guide who came back without them did not even have their name, phone number, room number, which should have been taken before proceeding for the trek. The old guy called their relatives and gave their location after which they were found.
The rooms under the section Solitaire are better. Can be avoided as at their price point there are many options.