Not that great... dodgy manager
on Oct 7, 2017
Arrived and found out that our room has been sold to another ( we booked with booking.com) we were told that we could have an upgrade to another room only if we cancelled the booking with booking.com and paid cash.... hummm
Finally agreed to cancel cause they would not change the new GsT however the upgrade was very very poor. The room was on the lower floor behind the reception. The staff outside were very loud and had to tell them to shut up around 1130pm.
We moved to the room we had booked the next day which was the same layout as the one we had downstairs. Both rooms were old and shabby, pillows looked and felt like they were 100 years old.
Breakfast took 45 mins to come, so the next day we pre booked the night before for 07:30 and then still they didn’t have it ready until 08:00.
Apart from the dodgy managers few staff members including herra are nice.
If you do stay use uber or get the train it’s a lot cheaper. Their transfer taxi fares are over priced.
The quality of the breakfast was good also so it’s only this and herra that makes it 2 star.
Ok hotel. Great location. Good food
on Oct 7, 2017
Just an average hotel with a great location. Close to the airport express station and Rajiv Chowk station which takes you to most places in Delhi quite easily.
Ground floor rooms are a no no, too much noise, room 201 (room was called Cheer) has a balcony and is a nice room but a really bad shower.
Breakfast is freshly cooked to order and was tasty but freshly cooked here also means super slow service, waited 45 minutes for breakfast, which was ok as I was not in a rush, but the next day had to set out early so asked the night before to have the breakfast ready at a set time but the next day it was still a bit slow because the manager/owner/boss was barking orders while lying in the bed in room 101 at Heera (the guy who served us and was great) and insisted to have his breakfast first. That was poor service.
Tip-if you have an early start request breakfast at a set time night before.
Heera was great, but hotel is badly managed.
Not too bad
on Aug 16, 2017
Very good service but a little bit expensive for what you actually get. The restaurant is in the reception room so having dinner here might not be very nice. However, Management was very helpful and the food is quite nice.
Recommended!! Central,calm and clean
on May 2, 2017
We were 4 friends staying several days at the rams Inn. Receptionist were very nice, although their English wasn't very good, always try to help us.
Room were clean and big.
The plus is the small garden they have and the quiet area, incredible thinking that we were in the middle of crazy Delhi.
Breakfast was good too.
Value for Money
on Apr 24, 2017
This accommodation is situated down a lane way off the street and is in a very central, convenient and accessible location from the airport metro
Whilst the rooms and furnishings are old it is for the price nevertheless comfortable
The breakfast is good
The owner and staff are welcoming and obliging
Some rooms do not have a refridgerator