We get better deal for late arrival.
on Dec 21, 2017
The quality of this hotel is excellnt, we get a better deal/room/price because we arrived late. The staff is friendly and they can provide good info about hanoi. Location is fine, and the price is better here than others arround for the same quality.
Helpful staff/comfortable stay
on Dec 8, 2017
Service was reliably good. Everything they organised for us worked - airport pick up and Halong Bay. Go for a balcony room if you can get one - bonus. The 24hr service was true to its word. Clean, cheery and efficient. Good wifi too!
Nice room and average service staff
on Dec 8, 2017
I was here for a night, not blown away by the service though and not bad though. Good thing is that they can understand and speak english. The room was neat & clean, will surely book again if I am going to Hanoi.
Don't waste your money here.
on Dec 5, 2017
Horrible experience at this hotel! We booked a "double superior room" for 22$ breakfast not included!
The room is not near the restaurant IS IN the restaurant (it's not a private restaurant for hotel costumers is a public restaurant).. They offer us a room in the reception and how we were going to be only one night, we acceptted! The worst experience in all vietnam, a lot of noise (the reception staff was playing a game), after 22:30 they switch on the music! I had to advise them that we were sleeping!! all staff unfriendly, none information about anything! Don't waste your money, book other hotel! There are a lot of better options in hanoi!
First picture is the second room,IN the reception.. Second one is the room IN the public restaurant!!
on Nov 30, 2017
We stayed here in 2 different rooms superior and deluxe. The deluxe rooms are big and the price was valeu for money.Only minus was the wooden balcony doors wich let in some street noise. The balcony we had was verry small.Superior room we had was smaller and cheaper and no window. The breakfast is buffet. cost is 50000d. Overal quit good hotel in centre of old quarter.