Decent Budget Hotel for Quick Trips
on Apr 3, 2018
This property offers what I would normally expect from a budget business hotel. The rooms are clean, check in/out quick and efficient, staff helpful and attentive. Shout out to the breakfast room attendants - they made me feel welcome and were super friendly. Although it is set near a very busy road, the room I had was quiet and comfortable.
The location close to the Commons shopping power centre would make this idea for out of towners who are coming in to shop for a day or two.
Thanks for a great stay
on Mar 31, 2018
This is my family go to hotel when we had lots of guests visiting. Thank you for making their stay enjoyable. After selling our house we needed a place and they gave us great rates saved us over $300.
Poor communication - cancelled my room!
on Mar 30, 2018
We arrived at our hotel and were told that they didn't have our reservation, I asked about the address in case we were at the wrong place. As I was pulling up my confirmation the front desk attendant told me that my room was cancelled 10 days ago - nobody told us, called us or anything, apparently "David" who does group rates cancelled it, we weren't even booked with a group code. They gave our suite to a different person, then had a lesser room available. The attendant wasn't even remotely apologetic, she stated that it was cancelled, and was quite insistent on that, she actually acted annoyed that she was inconvenienced. I said told her that I wasn't mad at her but I had a right to be frustrated that we were inconvenienced. Then she told me that the rate was adjusted, it should have been, it was a lesser room. If she had even said one time, we are so sorry for this inconvenience, it would have helped but her attitude just added insult to injury. So very unimpressed with this experience.
on Mar 21, 2018
The beds are very hard. As well our room was not cleaned. They did compensate some of the room costs as well as try to upgrade my pillows. but the sore neck did not go away for a week. Front desk was no help but the manager was great.
Need to sleep by train, this is your place.
on Mar 15, 2018
Who would build a hotel by a train track, and one that is also by a road crossing where the train blows all during the night? Yep this is where the hotel is....good folks but geez location by railroad tracks is definetly a bad idea...oh they give you ear plugs in your room. Do not recommend.