Honest hotel Review
on Dec 23, 2019
I checked into this hotel yesterday with a family, booked two grand rooms with breakfast.
On the internet it looked amazing but my very first actual sight of it was a big disappointment.
Coming to rooms, there's nothing grand about them, they are as good as oyo rooms, it's only grand in terms of its charges and nothing else otherwise. Their pictures on the internet are a big big scam. PLEASE DO NOT GO BY THE PICTURES.
Further, their service is absolutely the worst, i would rate is even below a 1 star hotel if that's possible, during the peak season they are out of staff and hence cannot provide with any service at one call.
They have no provision of proper toiletries or in room facilities. I would NEVER recommend this hotel to anybody. Please come at your own risk to be disappointed by their services and leave unhappy and disgusted.
Also, their buffet breakfast is a joke! The food quality is the worst ever! But if you order separately from the menu, like we had lunch here yesterday upon our check-in at their hotel, that was good, we had chicken biryani, masala fish fry and chicken chilly fry, only that was good, probably because we paid for it separately but hey we also paid for the buffet breakfast while we choose the category of room (grand rooms).
It's only grand in name (hotel's name) otherwise their is absolutely NOTHING grand about my entire experience here in about 24 hours.
I made my bookings last minute so i didn't have much choice and had to pick this place the last minute which is a big big mistake.
I DO NOT recommend this hotel to anybody.
on Sep 1, 2019
We stayed there from Aug 29, 2019 to Sep 01, 2019 for 03 Nights. This hotel is not maintained properly. The hotel has listed very appealing pictures on the internet, however during my visit it was totally opposite in reality.
I booked a family room for 04 Adults. Please don't book a family room as they provide 01 King size bed & another is a sofa cum bed which is pathetic.. totally wooden it doesn't have a proper mattress over it. They provide extra blankets which are the one available in hospitals that bad quality. We asked the staff to call the manager as wanted to speak regarding the solution for this sofa cum bed, he bluntly replied that manager will not be able to do anything in this.
In case you ask for room service or a drink at the bar you will have to pay in advance for the item since the hotel does not have the basic system of signing credit slips and clearance at the time of checkout.
The staff is arrogant . They will not get the items u ordered in one go but will not forget to carry the bills.
They provide Dinners in room but will not send the basic cutlery which is spoons. we waited for 10 mins for spoons then another 5 mins for water even after a good argument with the staff & he said we don't send spoons in rooms. Like are we going to have food with our hands??
If you wish to have Water then there is another number you have to call. For Food another number & for cutlery another number.... Like this is so so poor that you order food & if you need something extra wait for good 15 mins dial this / dial that then hopefully you will get something.
The Breakfast is an average one. Please don't expect variety in that. Limited Buffet Menu.
Even when you are there to have meal at the restaurant things are over priced. Plus you have to ask for water when you sit as they will only give when you ask for.
Goa holiday visit
on Mar 3, 2019
The best part i liked was proper north indian food available at its restaurant
otherwise it is a decent place to have accomodation in case you are looking at an economic option
The place is close to a couple of beaches so you dont have to travel for beaches in the morning
Very courteous staff, good hotel, good location
on Dec 17, 2018
The hotel De Grand Riviera is located at a great location, and the markets are nearby. The front desk staff is very courteous and helpful. We were first given a room overlooking the main entrance, however, upon request, gave us an upgraded room facing the main pool area.
The rooms are quite good, the attached balcony makes it feel alive and one can just laze around the balcony area or the sofa cum bed provided inside the room. The housekeeping, maintenance and room service staff are good and doing their job pretty well.
1.) Good location, the market and shops are nearby, and not very far from the Calengute beach either.
2.) Very courteous front desk, always ready to help.
3.) Good pool and restaurant service at the pool too.
4.) The food (room service/dining) is quite good and they have a wide variety of items for the same.
1.) The buffet breakfast could improve by providing some choice for continental items too.
Average hostel with very bad sevice
on Nov 26, 2018
We stayed there for 2 nights during our recent trip to Goa. I was kind of unsure to book this hotel after reading all the negative reviews and those reviews turned out to true. This hotel is not maintained properly as most of bathroom fittings are broken, even the sofa bed in our room was broken too. Very bad or almost no house keeping. They didn't change the bedsheets and towels for all my 3days of stay. Coffee and tea maker was not in the room and took almost 2 days to reach in my room after multiple follow up by us that to on the morning when we were about to check out. Pillows were very thin and not at all comfortable. Only good thing about the hotel is the pool. Please book this hotel if you are not having much expectations and not getting a better one in your budget otherwise stay away from this hostel.