Clean and comfortable hotel, its friendly and helpful staff
on Nov 14, 2019
Excellent; guest room, quality of food, quality of service, and hotel facilities. And they are also gives surprise to my birthday with bring the cake to my room. Strongly recommended this Platinum Hotel
Nice hotel to held any event
on Oct 22, 2019
thank you for having ITK in Platinum Hotel Balikpapan. It was a such a pleased experience to held 'Wisuda'. The staff was nice, helpful, and ready to fulfilling our request since it was our first 'wisuda' outside the campus. Thank you Ms. Febrica, Mr. Dapit and all staff.
Nice Hotel to stay
on Oct 17, 2019
I was staying here last April 2019 with several international students and overnight for 5 days. I have a large room and the staff very nice to me. But at the time they repair the swimming pool so we can not swim.
Room, Breakfast is good with very competitive rate. Hotel Locationis about outside town.
on Sep 27, 2019
Room is spacious and clean Breakfast is good with a very competitive rate. Hotel Locations about outside town you should consider your travel time to the downtown ,but no wooories plenty of oline taxi or regular taxi.
Great Hotel with luxurious rooms and wonderful staff.
on Sep 22, 2019
This is most probably the best Hotel in Balikapan. The rooms are spacious, very clean, extreme comfortable bed, and wonderful bath and shower. Super WiFi.
Nice pool and luxurious spa. The food in the Restaurant and Room Service is of high quality and tasty and not expensive.
Breakfast buffet is very big and very tasty. All you can think of.
But what makes this Hotel so extra special is the staff. They helped us with everything we had to take care of in Balikapan. The staff is just absolutely attentive and friendly, fulfilling you every wish making your stay warm and familiar. This includes all staff, from front office to restaurant to room service to cleaning team. A special honor to us was that Mr. Yanuar Kurniawan the General Manager himself took personal care of us, since the staff noticed that I had some temporary health issues. This was truly or best Hotel stay so far. Thanks to Mr. Yanuar, Mr. Daniel, Ms. Inda and the wonderful staff.