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Pratap Heritage

1 room, 2 adults
Good
3.5/5

Not value for moneyon Dec 25, 2019

Overall my family was not happy with stay. 1) It's a very old hotel with legacy furniture 2) Ver...Read All

Valley View Road, Valley View Road, MAHABALESHWAR, MAHARASHTRA, India, Pin-412806 , Mahabaleshwar
Amenities:
  • Parking
  • Restaurant
  • Kids Pool
  • Telephone
  • Laundry facilities
+ More

Rooms

Heritage A/C Room With Bath Tub
Hotel Room
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Standard A/C Room
Hotel Room
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Executive Non A/C Room (Jacuzzi)
Hotel Room
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Heritage Non A/C Room With Bath Tub
Hotel Room
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Standard Non A/C Room
Hotel Room
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Executive A/C Room (Jacuzzi)
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Not value for money
    on Dec 25, 2019
    Overall my family was not happy with stay. 1) It's a very old hotel with legacy furniture 2) Very bad smell at all floor and room area 3) Bathroom dint had exhaust fan and smelled very aquard. 4) No lift and ambience is terrible, not maintained 5) Hotel surroundings are slum 6) While checkout a person will ask to log into app to give good reviews, which I opposed and stopped him 7) Not worth spending on this hotel 8) Management office members stare very seriously to customers however lower staff is little better 9) They are just making money with dead environment and no recreation for children... More
  • hotel_trip
    Excellent ambience
    on Jul 29, 2019
    The ambience inside is very good..interiors of the room is very gud and clean rooms.we had booked a suite room it was spacious and quite good. Food was good in taste (depends on what u order). It is located near to main market and is also near from private bus stop. ... More
  • hotel_trip
    Excellent food and very courteous staff this hotel has.. value for money
    on Jul 10, 2019
    Some awesome vegetarian food u get here, I am a hard core non veg eater but after eating food here I preferred all my stay in mahabi with them for my food.. the best part Abt the hotel I found is everyone here wears some Super Cute Smile each n every person welcomes you and say a goodbye with a smile.. that made my and my friends day.. rooms and toilet are very clean and value for money hotel.. keep up d great work @Pratap heritage staff... More
  • hotel_trip
    Well furnished with a royal look
    on Jul 2, 2019
    The interiors of this place just blew me away! Stay was comfortable. Service was also good. There was a frequent power cut due to which the phone was not working for a short while. It was fixed soon. The entrance was dusty when we arrived which was cleaned later on during the day. Few things are that there's no place to sit or keep our luggage as soon as we enter and we have to walk a certain distance to sit on the sofa. The housekeeping, I found them a little unprofessional as when we asked for 2 jugs of water, one guy questioned us why. The place is fab and well worth the money. It is centrally located in a good area. ... More
  • hotel_trip
    Highly Unprofessional! Book at your own risk if you want to mess up your personal time..
    on May 12, 2019
    Booked this place through OYO (QTGX7518) for my stay between 10th May to 12th May and probably that was the worst mistake! This was a confirmed booking which was booked well in advance on the OYO app, confirmed by directly calling the hotel 1 day prior to the arrival and was duly confirmed on the call received from OYO.. Our nightmare started upon reaching the hotel when we were simply told that they have overbooked from the open market and hence, have run out of rooms! Just imagine what you will do if you come across such a situation when traveling with family and kids or even friends!! Our ordeal did not stop here, we tried working with OYO if they can book an alternate property; however, nothing was available at such a short notice. We ended up checking with almost 8-9 hotels in Mahabaleshwar and finally got something after roaming there for around 2 hours. Sounds adventurous? Book this place only at the risk of running into one such situations as you are going to deal with the MOST Unprofessional hotel in the world.... My suggestion to you would be to consider other options than this property as your booking will not stand confirmed even when you have received confirmation from multiple sources. Book a different place or book when you get something else BUT not this property.... More
  • Excellent
    30
  • Very Good
    40
  • Good
    29
  • Fair
    14
  • Poor
    21

Overview

Pratap Heritage is located 2 km from Wilson's Point and provides a great view of the verdant hillsides. The hotel has 36 well-appointed rooms. In-room facilities include temperature control, telephones with voice mail, satellite television and minibar among other luxurious amenities. All the Heritage rooms are well furnished along with a Jacuzzi. At the Pratap Heritage, guests can relish on some pure vegetarian fare at the in-house dining hall. The hotel also has separate recreational area and indoor games for the guests and their children. The hotel also provides laundry service, travel services, car parking, doctor on call, room service. The hotel also has a pure vegetarian dining hall. The hotel in Mahabaleshwar is 1 km from the Glen Ogal Lake and 2.3 km to the Venna Lake while the the Pune International Airport is 130 km away. Note: Swimming Pool will remain close till further notice.

Policies

Check in Check out

Hotel Check-in Time is 10 AM, Check-out Time is 09 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 10 AM and the standard check-out time is 09 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.