on Dec 18, 2017
Great location and Great place to stay near the main area of Udaipur ( for ppl on holiday) . Family room is ideal for 4 ppl... It's actually big. Staff is friendly. The garden terrace restaurant is good .
Lest helpful staff
on Nov 21, 2017
We stayed here for two days from 18 and 19 Nov , bad was so uncomfortable that we have to wake up whole night and they just kept two bed together which shift two side every time.
Just only a one person who helped me there other people don't bother if you have any problem.
And when we asked for taxi to visit near by places one for the staff said taxi will take approximately 2500 rupees but when we searched for other options on market we got taxi at 1500 only so it's very wrong to charge so much from customer when they ask for help .so always search before confirming from them.
Really nice hotel in great location. Fabulous rooftop restaurant with great food and great views.
on Nov 21, 2017
We stayed here 2 nights, November 2017. The room is basic but very clean and comfy bed which is the main point, no problem with the shower.
We were surprised that the car can't get to the hotel after about 10am so you have to get a tuktuk but it was easily sorted.
Hotel is in a great location in the old part of Pushkar, lovely narrow lanes, and is very close to the main attractions.
The restaurant is great with lovely staff and views over the lake, we had breakfast, lunch and dinner there with fabulous meals every time.
The only negative to the hotel is the strange man on reception. We had a few odd conversations with him where he just seemed to ignore what we were asking for. The worst point was when we asked him to organise a driver for us to go to Ranankapur. He quoted quite a high fee but said we would have a lovely car and english speaking driver. What turned up was an uber with a driver who spoke no english at all in a clapped out car. We complained and another member of the staff sorted it out, we still ended up with a fairly old car but a really nice driver so had a great day.
Highly recommend the hotel and restaurant, just don't expect any help from reception.
Good and very bad... your choice!
on Nov 16, 2017
Stayed here for two nights and had a very up and down stay.
Comfortable bed allowing me the two best nights sleep in 25 days 😃
Nice breakfast on the roof terrace.
Lots of restaurants nearby and close to the City Palace and Jagdish Temples.
Shower was amazingly hot and powerful but... *see ‘The Bad’*
Shower/hot water. This is only turned on in the morning and evening. However on the first evening there was none, so we had to go down and speak to THE most unhelpful man at reception THREE TIMES before he worked out why our shower didn’t have hot water. It turned out he hadn’t turned on the switch on his desk to activate the hot water on Floor 2...
And this happened AGAIN the following night.
It also took 5 minutes for the hot water to eventually make it to our bathroom.
I don’t mind hot water being rationed but I DO object to having to ask for it 😡
Cockroach in the bedroom 😱
Wi-if: utterly useless. Sometimes it did work... but only in reception. 😡
Would not stay here again!
on Nov 8, 2017
We loved our stay at the Poonam Haveli. It's perfectly located and has an incredible view from the restaurant. The family room was huge and very clean. Highly recommend if your travelling with children.