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Planet Mount

1 room, 2 adults
Good
3.5/5

Good Rooms, Horrific Travel Desk on Dec 20, 2016

Had a pleasant stay at this hotel but was soured by their travel desk. The 1800 rupee taxi ride t...Read All

530 (578), Anna Salai , (Opp Sun Tv), Teynampet, Anna Salai, CHENNAI, TAMIL NADU, India, Pin-600018 , Chennai
Amenities:
  • Restaurant
  • Room service
  • Laundry facilities
  • Travel counter
+ More

Rooms

Executive Room
Hotel Room
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Non A/c Room
Hotel Room
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Deluxe Room
Hotel Room
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A/c Single Room
Hotel Room
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Corporate Room
Hotel Room
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Suite Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Good Rooms, Horrific Travel Desk
    on Dec 20, 2016
    Had a pleasant stay at this hotel but was soured by their travel desk. The 1800 rupee taxi ride to Puducherry was quoted to us at a ridiculous 5000 rupees - a total ripoff. The food is subpar and location not great (right on the main road) but the restaurant a few doors down is excellent. Rooms clean and comfortable. ... More
  • hotel_trip
    Worst Experience
    on Oct 6, 2016
    I have booked a room there for 6th October through online booking.com. I was shocked when they offered me so dirty room. Wifi was not working. The staff behaved so rudely even they don't know how to talk or entertain a guest. Charging so many extra amount and taxes. I will not recommend this hotel to anyone. -1* I will give... More
  • hotel_trip
    Unprofessional Receptionists and Wi-fi not working
    on Oct 6, 2016
    I booked a room in this hotel the 3rd time. The 2nd time I booked a room in this hotel via an online hotel booking website. I had some complaints with the cleanliness of the room, so I posted my review and complaint on the site from where I booked the room. I though the hotel people will look into the matter and will take care of the issue for other travellers. But this time, when I checked in, the reception person started arguing with me that why I posted a complain on that online hotel booking site, and he told me that the website sent them a notice with a strict warning of delisting their hotel from the list. The guy at the hotel reception behaved so rudely. Well, the reason behind booking room in this hotel every time I come to Chennai is that they provide free wi-fi service (included in the booking amount). As I work in a private company, getting connected to the internet and my work is much precious for me. But they intentionally gave me the room where wifi do not work. I went to the reception two times, but the reception guy told me that he can't help me. He gave me 2 options, either choose a luxury room on 1st floor and pay 1000 rs. more for per night or wait for next night, as they will change the room tomorrow night. I asked him to get me the luxury room at the same amount for which I booked my room, then he again started arguing with me rudely. I though it is better to come back to my room and change the hotel the next day. This was my last time booking in this hotel. Anyone who is booking due to the reason they have a wifi service for their guests, don't believe in their false commitment. I only know what problems and losses I had to face due to no internet connection. Least recommended to any traveller!... More
  • hotel_trip
    Convenient location,basic amenities
    on Jun 25, 2016
    Based on earlier reviews I booked through booking.com to stay here for 2 nights arriving late night. I had called the previous night to re confirm. Yet the person at the counter had no record on his register and gave a room after I produced the booking reference and other details. The room was basic, the ac worked well, and the bathroom was adequate. The shower head could be changed. Keeping a kettle with a few sachets of tea,coffee,sugar, milk powder could be a help. We had breakfast,dinner,an evening snack and dinner while we were there and the food was fine. On our second day the staff provided an early breakfast at 7am as per our request. Only one towel for 2 people. Second towel brought.However when room was cleaned we were back to one towel. At the restaurant they do not provide spoons till you ask. Minor glitches but overall a good experience... More
  • hotel_trip
    Our stay Planet Mount Hotel in March 2016
    on Apr 29, 2016
    The location of the hotel is good & is near Panagal Park very useful for morning walkers.The rooms are not so comfortable & service was average .There was no complimentary breakfast & restaurant of the hotel is also not good forcing us to take food outside.... More
  • Excellent
    6
  • Very Good
    28
  • Good
    16
  • Fair
    3
  • Poor
    6

Overview

Offering warm hospitality combined with personalized service, this budget accommodation is ideal for budget travellers in Chennai. The in-house restaurant offers multi-cuisine to its guests.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.