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Souvenir Peppermint

1 room, 2 adults
Very Good
4/5

Horrible experience and unfriendly staffon Dec 26, 2019

i have never seen it experienced such an intense degree of unfriendliness in my life. their attit...Read All

6,Near Science Park,Subash Nagar,Bani Park,near j p yadav petrol pump,Bani Park,JAIPUR,Rajasthan,India,Pin-302016 , Jaipur
Amenities:
  • Parking
  • Bus Parking
  • Outdoor Parking
  • Valet Parking
  • WIFI
+ More

Rooms

Suite Room
Hotel Room
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In High demand

Deluxe Room
Hotel Room
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In High demand

Studio Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Horrible experience and unfriendly staff
    on Dec 26, 2019
    i have never seen it experienced such an intense degree of unfriendliness in my life. their attitude was commendable - "You have paid full money. you like it or not, you have to stay here!!!!" there were hidden costs too. they forced me for some mandatory gala dinner which they organized on the Christmas Eve. i repeatedly told them that both me and my travel partner are unwell and not in a position to have any feasts. but they said it's ONLY 1000 per person and their duty is to collect the money. in fact,. they refused to check us in until we made the payment. later, i asked if i could ask someone else to use the voucher and have food. thet refused that also. further, they have less number of room keys which stay activated only for 24hours. they don't provide another key until we submit the inactivated card. i have travelled across the world and this was insane. trust me! regarding food, it was sub standard and always the buffet platters were mostly empty. there were no edible varieties either. strictly not a place to stay. the only friendly face there was the security guy who had a smile and greeted everyone who entered or exited the hotel. missed to mention about this travel desk guy named Sohail. he constantly follows up until you confirm an auto or cab for sightseeing. but it will never reach on time and if you choose to find your own way due to time crunch, he will call you constantly until you pick up the phone. found him to be creepy to be honest. in short, never book this place. it comes across as the best priced deal. but with the hidden costs and poor service, it certainly isn't!... More
  • hotel_trip
    Jaipur.
    on Dec 22, 2019
    The hotel is very near to railway station but still far away from noise and hustle of the city. The location of hotel is nice. They have a swimming pool in top floor small but well maintained. They do have a Travel desk and they have arranged for my entire Jaipur visit. Our cab chauffer Me. Md rafiq was very attentive and helped us a lot. Food quality in hotel was average. Few of the reception people seems new more of a trainee people and they didnot have answers sometimes. Otherwise a good stay.... More
  • hotel_trip
    AMAZING place
    on Dec 21, 2019
    Good food good rooms best service friendly staff good management AMAZING view from rooftop spacious rooms ample parking space all monuments nearby railway station is also nearby nice ambience with property cleaned lobby and public area ... More
  • hotel_trip
    Jaipur Tour
    on Nov 27, 2019
    My tour operator Rajasthan Travels allotted this Hotel to me. I reached Jaipur on Dtd.03/11/2019 in the morning hours at around 6.30 A.M I reached along with my small kids.I requested Hotel to allot me room but till @ 10.30 A.M they didn't alloted me rooms It was very tedious experience for me.I entered to Restaurant for Breakfast but Restaurant manager didn't allowed entry in first case.Again I spoke to Tour operator and Manager and finally I got entry in Resturent.The breakfast was hopless after check in there was only one Towel we asked for second towel but they didn't provide me inspite of several reminders.After returning from sight seen I asked for warm water in evenning because my son was feeling feverish but they didn't provide me.I did early check out from Hotel on Dtd.5/11/2019 but they overcharged me for breakfast inspite of that I only did breakfast in my family for two days .However as per booking we were eligible for six breakfast .The staff was adamant and was taken an half an hour time to resolve it.This was terrible experience for me.Even staff has given me a piece of paper to write a bad review at the time of check out. I will not suggest any family to booked this Hotel.Hotel rooms are also bad smelling including lobby... More
  • hotel_trip
    Average hotel.
    on Nov 21, 2019
    The hotel has beeb given a 4*rating but it has got nothing like a 4*property..The washrooms ammenities were not satisfactory even u have to call for a shaving kit...the shower was not working but when complained it was rectified..the room was ok ok..the thali provided in the dinner waa good..the breakfast was also not satisfactory...even for 1puri one has to wait for 15 min..... More
  • Excellent
    154
  • Very Good
    195
  • Good
    60
  • Fair
    13
  • Poor
    26

Overview

Featuring an outdoor pool, Souvenir Peppermint is a popular property that offers modem comforts in Jaipur. This hotel is 17km from the Jaipur International Airport.This hotel with 60 rooms offers spacious and comfortable accommodation to its guests. In-room amenities like LCD television, air-conditioner, DVD player, mini bar, safe and direct dial telephone are offered by the hotel.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.