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  • Park Plaza Ballygunge

Park Plaza Ballygunge

1 room, 2 adults
Very Good
4/5

Terrible hotel and serviceon Dec 26, 2017

This is hands down the worst hotel I’ve been to. Extremely noisy, terrible service, and rooms th...Read All

17 Garcha 1st Lane, Behind Gariahat Pantaloons, Ballygunge , Kolkata
Amenities:
  • Internet
  • Complimentary Wi-Fi access
  • Parking
  • Valet Parking
  • Restaurant
+ More

Rooms

N/A
Hotel Room
View Image

In High demand

Amenities
  • Free Wi-Fi
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  •  + More
N/A
Hotel Room
View Image

In High demand

Amenities
  • Free Wi-Fi
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  •  + More
N/A
Hotel Room
View Image

In High demand

Amenities
  • Free Wi-Fi
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  •  + More

TripAdvisor Reviews

  • hotel_trip
    Terrible hotel and service
    on Dec 26, 2017
    This is hands down the worst hotel I’ve been to. Extremely noisy, terrible service, and rooms that smell like wet paint. I’ve had the good fortune to travel to many great places and have stayed at a wide array of hotels. This hotel is woefully underprepared to be in business. I’d suggest looking at any other option. ... More
  • hotel_trip
    Pleasant Stay
    on Dec 25, 2017
    Stayed for 3 nights. Beautiful Lobby. Quick Check-in. Rooms are spacious and furniture is contemporary. Sleeping quality was good. Food is good, but not the best. Location is slightly interior. However Uber/Ola are available easily. So all in all a good stay... More
  • hotel_trip
    house keeping and breakfast not upto mark
    on Dec 22, 2017
    Had a chance to stay in the property for 3 days in november. Though the Budget hotel as such is not bad with decent rooms, the housekeeping and breakfast need too improve. There were no hand towels in the bathroom. they gave us only after we told them. The same was an issue with other rooms as well as we were in a marriage party. The bigger towels were also not available if we asked for an extra towel. There was no hot water coming late night. it seems they switch off the hot water supply late night to save on electricity. the breakfast on both the days wasalmost just the same. having visited many hotel si see a change in menu each day, whereas here it was almost similar. that needs ti improve. rest all was fine.... More
  • hotel_trip
    Mildew Issues and mediocre restaurants
    on Dec 22, 2017
    The place looks nice, but there are major mildew issues in the AC and the entire hotel smells musty. Imagine an old route 66 motel kind of smell. We changed rooms 3 times, all had the issues. The last room also had a mildew ridden shower. It was gross. They were good about working to get it fixed but it took several tries as their standards are far from 4 or 5 stars. The restaurant was also bleh. They didn't have most of the items on the menu and when they came they were bland. Not up to par with much less chic hotels in India. In general they have potential but the hotel needs more attention to detail and tlc.... More
  • hotel_trip
    Hotel ?????
    on Dec 21, 2017
    Stayed there for 3 days I think once u enter the hotel it’s bright good vibe once u reach reception area all become ZERO the guy at front desk YUNUS is highly unprofessional I know we came early as per usual time but the way he is behaving is like he owns the hotel and we are staying for free well anyways bad experience from the front desk Rooms are good spacious at breakfast the music was loud like we are at a DISCOTHEQUE after complaining several time the response was Music system is downstairs so it will take time I mean really after 10-15 mins that’s the answer well anyways overall I will rate the staff 0 and hotel rooms 5. P.S Management please trained your guys more professionally or get the guys who are professionals enough to take care of guest. ... More
  • Excellent
    240
  • Very Good
    371
  • Good
    132
  • Fair
    40
  • Poor
    37

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 11 AM.

Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.