I had booked this hotel in June through booking.com and had a confirmed booking. Once we reached the hotel they denied any booking and we were stranded at the night. Seems like it's a regular practice at this hotel. They hand over your confirmed booking to others if they get a better price. Horrible experience and pathetic service ... More
on Dec 22, 2017
“The staff here made our stay so special. The hotel is fabulous, rooms are very clean and close to the beach. If I return to Palolem I would definitely stay at Palolem Inn. Nice swimming pool. Easy access to everywhere... More
Gets worse each time
on Dec 7, 2017
Me and my family have used this hotel over the years as it used to be one off the only hotel in palolem that wasn't a beach hut. Each visits seems to get worse. We booked months on advance on booking.com and confirmation advised pay at hotel. When we was due to check in we showed hotel are confirmation and they advised they had no booking for us and it must have been because we never payed ( although they never once contacted us to pay) They then advised us rooms have doubled in price. The man behind reception didn't seem bothered what so ever which was the most frustrating thing. It's seem they advertise hotel at a good rate but if they can sell the rooms for more they will act stupid and blame booking.com. Looking at other reviews it's seem a common thing. Their is much better hotels now around palolem and patnem. Unreliable and rude! ... More
Excellent place to stay
on Dec 1, 2017
The couple on reception are the most welcoming I've met nothing is to much trouble
The rooms are very clean and the cleaners are very pleasant to . The pool is a bit discoloured but I think they are still working on it to improve the facilities... More
on Nov 25, 2017
I arrived at Palolem Inn last night to be told they had no Knowledge of my reservation from booking.com. Despite having rooms available they would not give me the same room rate that I had secured months earlier even though I had printed confirmation of the booking. The 2 guys on reception couldn’t care less about the situation and were just trying to get more money out of me. Avoid like the plague !... More
Located in Goa, Palolem Inn provides internet access to their guests. Colomb Beach can be reached from this hotel, which is at a distance of 1 km and Palolem Bus Stand, which is 1 km. This hotel in Goa has 17 rooms spread over 3 floors. Each room has amenities such as a kitchenette, bottled drinking water, bathtub, telephone, temperature control, balcony, television, internet access and a cooking facility.
Check in Check out
Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.
Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
Child policy apply which may vary from hotel to hotel.
Failure to check into the hotel, will attract no show charges as per Hotel policies.
The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
Note PAN Cards will not be accepted as a valid ID card.
All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.