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Palm Groove Resort

1 room, 2 adults
Good
3/5

Poorly managed property on Apr 29, 2017

Had one of the worst experiences in Goa. Booked this hotel via OYO rooms. Initially, they allotte...Read All

Main Vagator Beach Road, Deulvado, Vagator, North Goa, Vagator, GOA, GOA, India, Pin-403509 , Goa
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Restaurant
+ More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Poorly managed property
    on Apr 29, 2017
    Had one of the worst experiences in Goa. Booked this hotel via OYO rooms. Initially, they allotted us a very untidy room. There were seepages, and the bed sheets were stained. The room was very small and had been closed since a long time. After repeated requests to oyo, they provided us a better room. But, still it was not similar to the images that they provide in their advertisements. Power back up was accessible only when we complain. The swimming pool was stinking. The hotel staffs were not supportive. Food is the Only thing that was good.... More
  • hotel_trip
    Nice Restaurant with good food
    on Jan 29, 2017
    Well, to be honest, didn't stayed at this place but had lunch/dinner at their in-house restaurant. The Fish plate was really good. Service was quite decent. The guys were also attentive to needs. Did not faced any issue as such. Had an overview of hotel and found to be decent enough in budget stay. There is roof top swimming pool. Rooms are also good. The place is not that big but space utilization is quite good. There are altogether 19 AC/non-AC rooms. Would recommend for budget stay and for the restaurant obviously. This place is 5 mins drive to Vagator beach. Walking may take 15-20 minutes.... More
  • hotel_trip
    Near to vagator beach
    on Dec 28, 2016
    The resort price is ok Rs3500 but not worth, bread only in the menu for breakfast, has to card facilities available, only cash accepted, maintenance room, but poor room service. very bad, try to improve... More
  • hotel_trip
    Budget and Taste Combo....
    on Dec 21, 2016
    Only budget hotel discovered, thanks to our taxi driver Mr.Tony for taking us here. 120 fish curry plate had a tasty fried mackerel, prawns curry, fish curry rice and roti . Prawns rawa fry was the best item.... More
  • hotel_trip
    Good Location Poor services
    on Sep 11, 2016
    Check in took 30 minutes...and so the check out took a long time...on checking in AC was not working..took 30 minutes to give another room. breakfast food quality was bad. very close to vagator beach. Not a good choice to stay.... More
  • Excellent
    0
  • Very Good
    4
  • Good
    4
  • Fair
    2
  • Poor
    0

Overview

Palm Groove Guest House is located at a distance of 1 km from Main Bus Stand and 1 km from Big Vagator Beach. This hotel offers a front desk to their guests. This hotel in Goa comprises of 20 rooms. Room comforts include a temperature control, air-conditioner and a television. This property provides an attached bathroom with hot and cold water supply, wardrobe, bottled drinking water, makeup mirror and a telephone to the patrons.

Policies

Check in Check out

Hotel Check-in Time is 01 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 01 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.