Best rooms available
on Feb 10, 2017
The hotel staff is very good ,rooms and washrooms are best on low price n food available is also best at affordable price .i strongly recommend this hotel its very comfortable.Also its near new delhi railway n metro as well so it gud place for stay for travellers as well.
on Jan 13, 2017
OYO Rooms Paharganj 54 is a total scam!
In the computer language (I’m a former IT administrator) we call it an “alias”: looks like a file, has an icon, but then when you click it you get automatically forwarded to another file.
Let me explain… OYO Rooms Paharganj 54 doesn’t exist! They show you seductive images on Tripadvisor and on the bookings apps (like Cleartrip) and then, when you book it, you get forwarded to another hotel that OYO Rooms chooses for you.
OYO Rooms Paharganj 54 has a 4,5 stars rate on TripAdvisor and looks very beautiful. So, I booked through Cleartrip’s app (which was showing the same images) and then I received an e-mail from OYO Rooms saying “OYO Rooms Paharganj 54” and “Chand Palace” as the address.
So, we went to Chand Palace in Delhi, just thinking that the same hotel has different names when offered through OYO Rooms or booked directly.
As soon as we arrived, we couldn’t believe our eyes: the reception was completely different than the pictures, old and sad, the room revolting, smelly, with water leaking all over the bathroom floor and a pair of someone’s underpants hung in it. Then they gave us a cheap set of toilet products wrapped in plastic and they said: “this is OYO Rooms’ welcome kit”.
We told the staff that was unacceptable as that wasn’t the room we booked and we showed them the images on Cleartrip and Tripadvisor. Do you want to know the reply? “OYO Rooms brought flowers, colorful blankets, pillows, and curtains just to shoot the pictures”.
They tried to change us the room for a better one, but they were even more uglier.
It was about 6pm and I was so upset. I double checked everything again and found that “Chand Palace” has a 3,5 star rating on TripAdvisor (which I normally consider as a “go somewhere else!”), so I decided to call OYO Rooms.
The next day I found a missed call from after 11pm.
They called me back during the day, so I explained what happened, told them that I consider it as a scam and asked for a refund.
We talked at the phone for about 20 minutes and they just replied a refund was not possible because I had to call them the same day and I didn’t answer to their 11pm phone call. Can you believe it?
Guess what… after a tough day, we were just sleeping!!
They said “next time it will be better”.
No, no next time for us!
Beware of OYO Rooms, they’re scammers! (and after my call the changed the reception pictures on Cleartrip’s app)
on Sep 17, 2016
Very close to New Delhi Railway station (walk-able)
Friendly atmosphere through out my stay,excellent staff ,excellent manager good ambiance hope every one likes it just like me.
Booked twice as other hotels were not up to this mark.
on Jul 8, 2016
Staffs are friendly.. I was not able to find the location they guided me through hotels. Food ws excellent .. As promised everything s transparent.. Food was awsum.. Bathrooms clean n ac working well. I recommend this hotel to everyone.
Good service & location
on Jul 8, 2016
Oyo rooms provides good services & first class facilities . Good food quality & free wifi & air conditions rooms. Clean rooms & beds with attached bathroom with hot water supply.Available texi services.