Not good at all
on Dec 18, 2018
Stayed there for a night, and once light was switched off, we had cockroachs all around place. We had to put on light to sleep. When we brought this to management's notice, they just sprayed hit in room, which made place smelly. Please book room at this place at your own risk.
on Jan 31, 2018
Plz dont go in this hotel. full waste of money.management is not good, we booked AC deluxe room and they gave us cottage. Dirty rooms and toilet also. Jaise photos mein vaisa bilkul nahi. request to all please dont go for SHanti's Surabhi Hotel
The worst hotel I have ever seen
on Jul 11, 2017
The rooms , the bed , the screens look as if not cleaned for a long time . Never go to this hotel or your entire trip will be ruined as you will not even sleep properly by seeing the condition of the hotel.
Its a OK OK hotel
on May 25, 2017
We have recently visited Mahabaleshwar and had our couple package stay in this hotel on mid of May 2017. The hotel rooms are small compared to price paid.Hooks in the bathrooms were broken and hotel is very densely surrounded with local houses.
Market is easy to access and also food options were less and food was not tasty.
Staff was helpful and had helped us in arranging cabs to tour the city. WIFI is accessible in common are only and no wifi or network in rooms.Only incase you don't find other options this one is OK OK option.
Only incase you don't find other
on Jan 11, 2017
extremely awful hotel...the room was not cleaned. They just handed over the keys to us from previous guest. and did the same when we checked out. No phones Working. I have to go to reception 3 times just to request for water. Had only one towel and was requesting for another one throughout out stay but did not get till check out. Staff is continuously quarreling with each other. No continuous hot water. hotel staff comes early morning at 7:00 banging the bell heavily and telling to take bath or they are not responsible if over. overall it was pathetic. just thanked myself that we were only one night.