The worst hotel I have ever seen
on Jul 11, 2017
The rooms , the bed , the screens look as if not cleaned for a long time . Never go to this hotel or your entire trip will be ruined as you will not even sleep properly by seeing the condition of the hotel.
Its a OK OK hotel
on May 25, 2017
We have recently visited Mahabaleshwar and had our couple package stay in this hotel on mid of May 2017. The hotel rooms are small compared to price paid.Hooks in the bathrooms were broken and hotel is very densely surrounded with local houses.
Market is easy to access and also food options were less and food was not tasty.
Staff was helpful and had helped us in arranging cabs to tour the city. WIFI is accessible in common are only and no wifi or network in rooms.Only incase you don't find other options this one is OK OK option.
Only incase you don't find other
on Jan 11, 2017
extremely awful hotel...the room was not cleaned. They just handed over the keys to us from previous guest. and did the same when we checked out. No phones Working. I have to go to reception 3 times just to request for water. Had only one towel and was requesting for another one throughout out stay but did not get till check out. Staff is continuously quarreling with each other. No continuous hot water. hotel staff comes early morning at 7:00 banging the bell heavily and telling to take bath or they are not responsible if over. overall it was pathetic. just thanked myself that we were only one night.
Review of Shanti's Hotel Surbhi
on Jul 13, 2016
The hotel rooms are small compared to price paid. The hotel is located in a narrow street and busy location. The staff and management is dull and service is not upto the mark. Rooms not maintained well and they started cleaning the rooms on our report. The dinning room/ hall is shaby, unclean. over all experience is bad. Clear trip should visit the hotels and enquire about services befroe entering into tie-up, or else people will be afraid to book on line rooms though clear trip portal.
Be Aware!!! Its 0 Star Hotel ..Don’t ever Try-- Worst Management no one to listen (Wasting money time)
on Feb 10, 2016
Be Aware!!! Its 0 Star Hotel ..Don’t ever Try-- Worst Management no one to listen (Wasting money time) We had been there on January 23 to 25 2016 , As we enter room ,Room was very dirty .Bathroom was not cleaned. They had not provided any room service for cleaning. Worst experience, there was lot of noise up to 1 pm on first night stay(On 23rd), Reason was they had given us ground floor room and construction work was going in front of our room in that hotel. Though we complain Management does not listen, Its stopped after 10.30 pm ,then there were quarrel up to 1 pm(Customer was complaining to Manager). We request them to keep quite But it’s of No use.. best part, we couldn't get even hot water in room at night time. Wasting money time and mental peace by living in such hotel. Ones again telling, Don't ever try