Close to airport
on Nov 27, 2017
Inexpensive place to stay very close to the airport. I was just there one night before catching a connecting flight the next day. Average service. Easy to find a rickshaw to get from there to the airport.
Nightmare, worst service.
on Sep 26, 2017
Totally unprofessional, worthless service. Name wrong, too many of these around same location so easily confused.
And I am not being personal, I am an active user on tripadvisor and you guys can read i do give credit where its due. Not this one.
I booked my room. It started on 13th September and Checkout was 14th. Travelling from Singapore. Flight was in the night 12am and same day i booked it from 11am. I know 12 hours i wont be there, but better to book earlier from that day, since i am arriving later on the same day night. I kept emailing property, have all correspondences. Even before boarding flight ay 7pm, i checked with Hotel whether my booking is on. They confirmed.. So the room is already mine. Firstly the property is not easy to find. My taxi driver went around and we kept asking people at 1am in the night. Tired finally found the hotel. Went to property staff was rude saying its full. He said email sent evening. I was n flight, My booking started earlier that day, i was confirmed, i emailed property, how the "H@ll" can they give my room to someone else and have the cheek to say we cant host you. Sorry go elsewhere?
Even if hotel is full in the evening, my room booking which started earlier that day should be there for me right?
it was 1:30 am on Mumbai roads, i kept walking around with my luggage and finally after 1 hour found one more property to sleep as my domestic was in the morning.
So horrible, and worst service ever. Not helpful, lying on face, confirmed me but gave room to others and no alternatives provided. Was just told, find other hotel. Will never recommend this hotel, nor stay here EVER.
Not actually a flagship of the OYO Rooms group
on Sep 23, 2017
Probably is was the time of the year that i chose to visit that mattered because in the monsoon rains the rooms were really damp and the stink was unbearable. The location is great but then locating the hotel becomes a problem as it is located in a non-descriptive building which looks similar to the MHADA buildings. Over all it is better to avoid this place unless it is the cheapest option available in that area.
on Jun 24, 2017
I had stay with Oyo in April and the stay was great. There are basically no words to say about it. They serves the customers very effectively and manages as well. I was in Mumbai for my Work purpose and Oyo had solved the accommodation issues for me by providing Rooms at great price.
on Jan 13, 2017
We made a booking through hotels.com which got lost, so we seemed to not have a room. Fair enough, not the receptionist issue, BUT I don't think that being listening to very loud music and ignoring us, not making an effort to help us out when we obviously had a booking and something went wrong is the appropriate behaviour for a front of house staff member. We were really distressed by the situation and he was just listening to his music and watching videos! Very unprofessional. I would never hope to get him sacked because of a stupid mistake as being unhelpful and unprofessional but I do would expect him to get a big warning and make sure he is not playing loud music and watching videos while other people is in the reception.
Ps: after seeing the staff, the level of cleanliness and the location we were quite glad we didnt stayed there.