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OYO Rooms Elgin Road

1 room, 2 adults
Fair
2.5/5

Manish kumaron Nov 17, 2019

I am also working in hotel industry from 5 yrs,but I never saw rude staff like here they dont kno...Read All

2 Ray Street, Elgin , Kolkata
Amenities:
  • Internet
  • Complimentary Wi-Fi access
  • Air Conditioning
  • Lift
  • Doorman
+ More

Rooms

N/A
Hotel Room
Amenities
  • Private Bathroom
  • Internet / Broadband
  • Television
  • Toiletries

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Manish kumar
    on Nov 17, 2019
    I am also working in hotel industry from 5 yrs,but I never saw rude staff like here they dont know how to talk..don't know how to behave hotel is very nic but this staff is spoiling the place. I hope the managers will think about this...and work on it...because I am also working as manager in Republic of Maldives... Thank you Regards... More
  • hotel_trip
    Didnt allow Check In inspite of AdvancePayment through Makemytrip
    on Jun 24, 2019
    Very Rude,Bad Managers and Security Guards. Worst Customer service Didn't allow check in into the rooms, unprofessional behavior by manager. Security's attitude is worst, said to throw the guest out of the hotel. I dont know what they are running hospitality business or government hotel. Even government hostel is better then them.... More
  • hotel_trip
    Worst experience
    on Jan 25, 2019
    They have written they are providing laundry services but they are not and totally non cooperative and even not ready to help for the same. Not recommended at all. Non cooperative, unprofessional, not availability of basic services... More
  • hotel_trip
    Not good experience
    on Dec 1, 2017
    On arrival experience was not so good. No complimentary water given by hotel. Hotel rooms were average. Hotel location is far inside from main road, so connectivity is poor. In rainee season nearby roads completely flooded & i cant go to hotel by walk from main road. There were no assistance in case of my need. Reception person was arrogant. They do not provide bill if you are booking hotel on behalf on Fab hotel. They simply say we are not responsible for the bill as rooms are booked against Fab Hotel. I was required to talk to fabhotel customer care in order to get my bill. Not at all recommended for business travelers ... More
  • hotel_trip
    Good Corporate Stay
    on Nov 18, 2017
    Just visited the property post Renovation, they have added rooms as well, had a Residential Conference with the Hotel, very cooperative staff, who are ready to get things done in a jiffy. We were there for 3 nights, the location is just on Elgin Road, with easy access to all malls and easy modes of transport. Food quality was superb, both during Buffets and on A-la_carte as well.... More
  • Excellent
    4
  • Very Good
    2
  • Good
    1
  • Fair
    1
  • Poor
    8

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.