two star hotel
on Feb 28, 2018
The picture of the room is very deceiving - very unfriendly staff - not very clean - no hangers in the closet - no iron - no small amenities - the closet was made of raw plywood - no plugs to plug in the computer or the phone to the Indian standard and the staff did not understand the plug issue - the bathroom was very unclean and old - the shower stall was covered in mold - and tiles falling apart - there was one small bar of soap the size of a postage stamp and two towels - the safe was not screwed down - so it was not safe to leave your passport in - and there was a sign right next to it that suggested you not leave your valuables in the room - The breakfast was over by 10:30 a.m. - the dining room is very small and basic - and after arriving at 5:00 am. and trying to catch some sleep I arrived in a closed dining room at 10:30 - with nothing to eat- The desk could not breakdown any rupees into smaller bills - I was booked for one week and left the next morning - If you want cheap and don't mind dirt then this is your place.
Lovely hotel in the heart of New Delhi
on Nov 24, 2017
Extremely friendly staff, beautiful room, great service and 5* restaurant. Great value for money, and the reception staff even organized a guided tour for us. I would definitely recommend this hotel to anyone travelling to New Delhi.
Good hotel at that price point
on Aug 28, 2017
This is the second time I have stayed at this hotel. The rooms are big and some of the rooms even have a separate luggage/ wardrobe room which is amazing. All the rooms are well lit and most have good views. Staff to my opinion is nice and helpful. Breakfast is complimentary and the spread is well above average.
And now for the location. Its in one of the poshest areas in Delhi and is relatively less noisy. Most of the places such as south ex, safdarjung, hauz khas are either within walking distance or within five mins of an uber.
All in all a value for money hotel.
on Mar 21, 2017
we had booked the entire hotel, 20 rooms for a family wedding
each room is different in terms of size and furnishing. so if you don't like your room ask to see other rooms. its bascially like a giant house with many guestrooms. don't take the rooms in the back of the building that don't have a lift.
staff is slow
there are many africa avenue hotels in delhi, you may land up going to the wrong one like we did, so please check the location
they lock the rooms with keys, so there is only one key given per room. no extras
heater needs to be on for half an hour if you need hot water
Perhaps the worst of my life. I had printed copy of confiermed reservation and yet was refused accommodation.
on Nov 12, 2016
Very unhelpful and rude staff [Mr Narin and the young man with a deformed right ear]. Refused to call Agoda to resolve reservation issue. Refused to help with arranging a taxi. Would not even give me the phone number of local taxi service. Called the front desk. Bell rang 22 times and no one picked up. Staff was busy outside the hotel fixing his car. Bad breakfast. Unclean dishes.