good place to stay
on Aug 24, 2015
good place to stay. we stayed there for two weeks . it was like home. staff were very polity & eager to help..... location is good hotel is on the main road.... highly recommended.... the complementary breakfast was awesome & unlike other hotels they have a wide range in menu to choose from. .. the toiletries were also of excellent quality ... u mostly dont get such in hotels these days....
Good place to stay
on Aug 19, 2015
Good hotel to stay. Service was good. rooms were clean a/c was effective and the breakfast was perfect to have. Placed in the middle of city so there was no problem of timings to reach in hotel. will prefer to stay again.
on Aug 13, 2015
Very Good Service and wish to cater it further with the cleartrip guidance,also the location of the hotel was very good and easy to access, liked the room, location & amenities.The overall experience was tremendous and also the greet from all the team members of the facility is very much friendly.
Very Good BUT with Avoidable Goof-Up in bill due to casual
on Aug 8, 2015
Stayed second time. Except avoidable goof up in food bill (someone ate and ordered and put that into my room number! What a corrupt and clever fellow was him/her who managed to put my room number for his food-bill!). The point is not that such mistakes doesn't happen, the point is it felt very bad when they initially showed me that completely wrong bill (and that too wasn't reception's fault because someone had cleverly managed it billed it to my room and reception had no idea). Such goof-ups are definitely avoidable, causes great embarrassment to genuine guest AS WELL AS this smells of fraud and cheating by their room-service staff (if some corrupt person bribes them and manages to get his/her bills put into others' rooms number and leaves comfortably without paying and than the second innocent genuine guest in whose room number that bill was wrongly pasted and while he is totally unaware of such scam(or mistake) till he checks-out and when he is checking out and presented with that (WRONG) bill, he gets a shock!
This is totally unacceptable, completely avoidable mistake, smells of a scam and conning and fraud even though it may be a genuine mistake, breaks confidence and trust of a genuine guest and is very very bad and looks very ugly on part of the hotel. They must have a full-proof system and such type of mistakes (or what?) MUST NEVER EVER HAPPEN in the first place. When genuine guest is completely unaware while someone is putting up food bills into his room number! I felt this as a scam by some other corrupt guest who managed to bribe their room-boys/staff and got his/her food-bills billed into other people's rooms in cahoots with those working low level staff.
Except above very bad experience leaving a very bitter after-taste (because you can imagine if such things happen, it will be a very bad scam), this is a good business hotel. Even they understood the above mistake, there was embarrassment and they even didn't felt it necessary to apologize and say sorry to me even that was their system's mistake, that shouldn't have happened at all in the first place.
Please double or triple check your staff, please take ordering via reception, please make 100% sure which guest is ordering from which room and stop direct room service if it has became unethical and investigate by who and why this wrong room number bill happened at all in the first place and as well as please find out who was that great person who ate the food and managed to get it billed to others! Please find the your staff who made this mistake and adequately punish him so that such mistakes never ever happen again.
on Jul 15, 2015
We are very happy to be associated with oyo's....it was a pleasent stay and we are very thankful to the oyo's team for the support...booking through oyo's are very cost effective...looking forward for many more stay together....