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OYO Premium Gateway of India

1 room, 2 adults
Good
3.5/5

Amazing Gateon Oct 2, 2017

The Gateway of India is the most beautiful place in Mumbai. It looks pretty simple and good. The ...Read All

Lansdowne Road,Behind Regal Cinema,Colaba, Mumbai-400001 , Mumbai
Amenities:
  • Internet
  • Complimentary Wi-Fi access
  • Parking
  • Air Conditioning
  • 24 Hour Front Desk
+ More

Rooms

N/A
Hotel Room
View Image
Amenities
  • Free Wi-Fi
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  •  + More

TripAdvisor Reviews

  • hotel_trip
    Amazing Gate
    on Oct 2, 2017
    The Gateway of India is the most beautiful place in Mumbai. It looks pretty simple and good. The surrounding of gateway is all about water and cool. If you are in Mumbai then you have to visit the gateway.... More
  • hotel_trip
    Good location, but small rooms and very poor service
    on Jun 24, 2016
    Only good thing is the locaiton very close to the Gateway of India. Rooms are overpriced, too small in size, rather cramped. Very poor management..nobody really cares. Wifi is not available..i had a very hard time to book Olacab from here. restaurent was under construction at that time so no food. they somehow provided breakfast becuase they had to ...but just bread omelette was availble. Too bad..and not recommended for anyone at this price... More
  • hotel_trip
    Very good stay near Gateway of India
    on May 21, 2016
    Visited the location with my friend, we visited Powai a day before. This was a whole new experience. The morning and the evening view at this place is beautiful. A good hotel to visit, helpful staff, breakfast was tasty, rooms were a bit small but neat and tidy. Thanks OYO for making our trip more awesome.... More
  • hotel_trip
    terrible experience with hotel and OYO customer care
    on Mar 30, 2016
    My terrible experience below, While checking in had a fight with reception for 10 minutes regarding the room. They said they have stopped giving the room showed in the pic and will give a small room for OYO customers( paying for a so called premium property why should customer face this hassle ? where are OYO standards? Lapse OYO-1, Me-0). Other party fought with OYO customer care for 20 minutes to get the room showed in the image (after a long travel who has the energy to argue with customer care, Is this a customer oriented company or some govt organization where you have to fight for what you deserve. Lapse OYO-2, Me-0). We gave up and checked in to a room which was 1/4th the size of the room showed in the image as we were really tired, had to attend an event urgently and had no patience left after argument at reception ( Lapse OYO-2, Me-1). Then came the most shocking part of the stay. refer Issue list below. ( Lapse OYO 3, Me-1) : 1) The hallway is so dingy, unlit and poorly ventilated, you will feel scared where have you come, not to mention two carts filled with dirty laundry right outside the lift and the broken walls are covered with polythene bags right in front of the entrance of the room. (refer pics) 2) The Room is scarily small. You don't have sufficient place to flex your hands to wear clothes. you will bang your hand to these walls. 3) The furniture too old with all corners filled with dirt. The light fixtures are rusted. (refer pics) 4) Then came the shock of my life. A 4,000 Rs premium room right next to Taj hotel has a toilet seat worse than those you find in Indian Trains. There is no ventilation in the toilet. Refer Pics 5)TV remote - Not working. AC- No remote. Fan regulator - Not working. We were in absolute hurry. So couldn't complain and get the room changed with the hotel. Thought of doing it after coming back from the event but couldn’t as it was very late. ( Lapse OYO-3, Me-2) Then next day had a health issue with my wife. Went to the reception and told him how terrible was our stay and requested them to let us stay for 3 more hours. They said we have to pay additional 3,000. Seriously 3000 for this terrible room for 3 more hours? Spoke to OYO customer care and they said I have to pay 50% of my charges to extend my stay for 3 hours. In the first place you have not ensured the quality of the room you are giving and yet asking me to pay premium charges? What logic is it? Hotel people threatened me if I don’t pay, have to check out in 10 minutes. Without any option left had to pay 5,900 for this horrible room for staying less than 24 hours. This is the only point of contention. How can you charge me 50% tariff of a premium room which you have not given me in first place? Worst part is , after all this they forgot to collect room rent from the other party who were staying with us and demanding us to pay. Then started the arduous experience of talking to the customer care. They have ensured the issue resolution process to be a pain for the customer to avoid any redress which involves them paying for their mistakes. I have explained my issue to around 5 people and at the end they deny any remedy even though they have more lapses than mine. I feel cheated by OYO. I am deleting their app and never staying with them again.... More
  • hotel_trip
    Perfect place for business and leisure
    on Mar 9, 2016
    A perfect place for business and leisure found at colaba, place is really amazing with good wifi and nice breakfast, easy to locate also lot of eateries and epic places to visit. The good thing was the prices offered by oyo rooms and the good services given. Heard a lot about the this new tie up, really liked the concept. All the best, hopefully want more such experiences in the future. ... More
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Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.