Not of the quality for the price.
on Aug 16, 2018
Stayed here for one night but the rooms, furniture and bathrooms are rundown/shabby and are low quality.
Even the beds/mattress is sagging, curtain hold dust and need a vacuum.. and more.
All said, staff was very pleasant and helpful.
on Aug 13, 2018
Heartly thankful to the hotel management and specially the assistant manager Ms. Rashmi for all the help and cooperation, and for making the event a memorable one...
Anyways regarding the service and cooperation of the people out there I will rate you guys maximum...
Orritel Hotel & Service Apartments
on Jun 18, 2018
As "Trip Advisor" has given this property a "Certificate of Excellence" and we were getting a good deal, I decided to book this hotel for an overnight stay on our drive up from Goa. The Hotel is located just about 3 Kms off the highway so the location is perfect. They also have dedicated parking inside the hotel premises which was another of my requirements. Arrived at the hotel at about 4pm and the room was ready for us. The Hotel is about 10 years old. Room was fine. Decent size. Bed was firm but not too hard. Comfortable enough but could be better. A.C. worked well. TV was a flat screen unit with most channels available. Internet was free and speed was O.K.Small fridge as well as tea/coffee making facilities in the room. The washroom was also a decent size but the tiling looked old and worn. There were some basic toiletries provided. We had dinner in the restaurant and it was O.K. So far, so good.
Now the problems started. The electricity failed several times during the night/early morning. The first time, expecting power back up, we waited for a while before calling the Reception. We were then told that we had to remove and re-insert the key card of the room. Unbelievable!! This happened another 3 times and each time I had to get up and do the "card trick". When I tried calling Reception again, the phone was also dead. Needless to say, our whole night's sleep was ruined and when I complained about this in the morning, the staff did not seem too concerned. We left the hotel after breakfast (which was O.K.) in a bad mood. This was not the best way to start a day which was again going to be spent behind the wheel of a vehicle. Needless to say, the disturbed sleep also had a "knock-on" effect as I then started feeling sleepy while driving and we had to make additional stops to refresh ourselves thus delaying our arrival at our destination. This hotel does not deserve the "Trip Advisor" Certificate of Excellence.
Decent Hotel with Pleasant Stay
on May 4, 2018
Stayed in this hotel for about 8 days in 2 breaks. Was a pleasant and comfortable stay. Room size is standard and neat. Internet speed needs huge improvement. Breakfast and Meals were good, scope for improvement is always there.
Staff - some of them are extremely courteous and customer friendly. Would like to name a couple - Sumit George from Front Office and Ram Rajan - Marketing Manager were brilliant and outstanding.
Not worth the money - Not at 3 star level
on Apr 28, 2018
Right from the time we landed at your parking till departure the service and hospitality was no where worth the 3 start rating you claim to be. We came to the Parking at night and there was nobody to even guide us. I entered the reception area and was standing there but the two guys sitting were comfortably on their mobile without even bothering to see us till I said I have a booking.
There is supposed to be vallet parking but no one was available. The security guards at the gate even did not know how to talk properly to a guest.No ball boys available.
Although my booking was for 3 persons, extra bed was not there when I checked in. The toileteries were inadequate for 3 people and only one dental kit and towel was provided till we asked for more.
No one picks up calls at Housekeeping. They even don't put the daily need of drinking water in the room without being told - that too through reception.
The bathroom does not fit to be a bathroom of a 3 star hotel.
In totality, my stay was not at all comfortable and worth the money paid. Grossly unprofessional and unworthy of 3 star category. Even a budget hotel would fare better.