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Orchard Resort

1 room, 2 adults
Very Good
4/5

Could and should offer a far better serviceon Feb 7, 2017

We arrived here as part of a huge group of 130 people. It was meant to be a 5 star hotel but aspe...Read All

Village Kelawade, Shivanand Enclave 1, Pune - Satara, Highway Nh4, Taluka Bhor, Pune, Main Road, PUNE, MAHARASHTRA, India, Pin-411005 , Pune
Amenities:
  • Parking
  • Internet Access
  • Breakfast Services
  • Smoke-free property
  • Restaurant
+ More

Rooms

Deluxe Room with Breakfast
Hotel Room
View Image

In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Could and should offer a far better service
    on Feb 7, 2017
    We arrived here as part of a huge group of 130 people. It was meant to be a 5 star hotel but aspects of it were very poor indeed. Dirty bed sheets ( a few people complained about this) one towel between two (again multiple people said the same). In rooms of three people sharing (often friends and not families) they were given two towels between three people. Probably the biggest and most ridiculous thing, was one wifi code per room. Yes, that's right, one wifi code so only one person in the room could use it. Even in the rooms where three people had to share. There was of course mass uproar, we had been on the road all day and every other hotel we stayed in India (often much lesser stars) had wifi for everyone, towels for everyone and clean bedding for everyone. Having worked in hotels before, when I was told by the waiter that every room was booked out and there were three weddings there the next day, I knew instantly they didn't have enough bedding and towels for the turnovers so were chancing their luck in the hope no one would notice. Wanting to be able to use the wifi to contact my children, I called down to complain to the manager at ten pm and whilst in bed. I was told I could come down and speak to the manager. I said no, ask the manager to come and see me. No one came. At six am the next morning, I had to call for a towel as didn't really fancy the wet towel my partner had used. All in all, pretty poor for the money it cost us.... More
  • hotel_trip
    Good resort for short stay but needs maintainace
    on Nov 27, 2016
    This resort is located on Satara-Pune highway with nearest landmark being a Reliance Petrol pump. We were a group of 20 people & stayed for a day during a weekend in suit rooms located in the building near to their swimming pool. I feel these rooms are better than their regular rooms. The suit rooms were nice but need a good maintainable. The bed linen in our room had a big stain from inside which was changed we brought it to their notice. We stayed on ground floor rooms & there was some problem with the water geyser in the room as we couldn't get any hot water during our entire stay. So I feel these things will have to be looked into by the management. The resort has many activities for kids like a toy train, waterslides in swimming pool which were good. The restaurant was decent too with good food quality & taste. Overall we had a good stay & I would recommend it for short stay especially you are in a group.... More
  • hotel_trip
    Very good location near to city.
    on Jul 29, 2016
    Pleasant place near to city. hotel is excellent, with spacious rooms and delicious food. Services are also of high standard. Got the upgrade to suite on arrival in nominal charges. Excellent accomodation and there are serveral choices for restautants in the hotel which made the stay memorable. For family and group of people day package is gud option. Warm ambience. Lovable staff. Chcken Tandoor was superb. Only paneer in lunch was nt that gud other all options in menu were yummy.... More
  • hotel_trip
    Good place for kids
    on Jun 30, 2016
    The place is located near the highway, however you cannot reach here via public transport. Kids will like the garden area! The food quality is also quite good. You can ask for a day package before you visit here.... More
  • hotel_trip
    This place stinks!
    on Jan 10, 2016
    I visited this place Sunday afternoon as part of office colleagues get together (day outing). We arrived here at 3.30pm. We were served with tea/coffee which was good in taste. It has ample parking space. There's a small Ganpati temple after you enter the premises. The resort area is pretty big. It has children's park with slides, swings, seesaw, climbers. It also has a toy train and small Columbus Ride. It has a swimming pool. Swimming costumes can be bought on rent. It has a decent dining room. Restaurant staff was polite and helpful. I requested them to warm food which I had got from home for my daughter and they did it willingly. We were served snacks at 5pm. Onion bhajjis, which were complimentary, were crisp and tasty. We had also ordered omelet sandwich, veg grilled sandwich and finger chips which were good. It has lot of space to sit in group and chat or play games. We played cricket and badminton. Equipment was provided by the resort. We were served dinner at 8.15-8.30pm. It consisted of 1 soup, 2 veg and 1 non-veg main course along with rotis, rice and ice-cream and other regular items. The taste was decent. Inspite of having so many pros, I wouldn’t recommend this resort atleast for outing because the whole place was stinking (I guess because of leftover food). It was smelling of cow dung. It had 2 washbasins out of which only 1 worked. No handwash liquid or soap. Washrooms were pathetic, worse than Indian public toilets. Pros: 1. Ample space 2. Nice play area for children 3. Decent food 4. Good staff Cons: 1. Terrible washrooms 2. Stinky place... More
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Overview

Offering free Wi-Fi connectivity, Orchard Resort is located at 26 km from the Rajiv Gandhi Zoological Park. This stay in Pune is reachable from the Kalvade Gaon Phata Bus Stop (1 km). All the 12 rooms in this resort have attached bathrooms with hot/cold running water. This property provides a mini-bar, an LCD TV, and a telephone in each of the rooms. This property in Pune offers round-the-clock front desk assistance. Room service is also provided to all its patrons. Guests can avail of laundry as well. It has a swimming pool and a multi-cuisine restaurant. The Shri Venkateshwara Temple is at 11 km from Orchard Resort, the Shaniwar Wada Fort is at 32 km, and the Torna Fort is at 39 km. The Pune Railway Junction is 36 km away from this stay, whereas the Pune Airport is at 42 km. The travel counter offers travel assistance to its patrons.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.