Could and should offer a far better service
on Feb 7, 2017
We arrived here as part of a huge group of 130 people. It was meant to be a 5 star hotel but aspects of it were very poor indeed.
Dirty bed sheets ( a few people complained about this) one towel between two (again multiple people said the same). In rooms of three people sharing (often friends and not families) they were given two towels between three people.
Probably the biggest and most ridiculous thing, was one wifi code per room. Yes, that's right, one wifi code so only one person in the room could use it. Even in the rooms where three people had to share. There was of course mass uproar, we had been on the road all day and every other hotel we stayed in India (often much lesser stars) had wifi for everyone, towels for everyone and clean bedding for everyone.
Having worked in hotels before, when I was told by the waiter that every room was booked out and there were three weddings there the next day, I knew instantly they didn't have enough bedding and towels for the turnovers so were chancing their luck in the hope no one would notice.
Wanting to be able to use the wifi to contact my children, I called down to complain to the manager at ten pm and whilst in bed. I was told I could come down and speak to the manager. I said no, ask the manager to come and see me. No one came. At six am the next morning, I had to call for a towel as didn't really fancy the wet towel my partner had used.
All in all, pretty poor for the money it cost us.
Good resort for short stay but needs maintainace
on Nov 27, 2016
This resort is located on Satara-Pune highway with nearest landmark being a Reliance Petrol pump. We were a group of 20 people & stayed for a day during a weekend in suit rooms located in the building near to their swimming pool. I feel these rooms are better than their regular rooms. The suit rooms were nice but need a good maintainable. The bed linen in our room had a big stain from inside which was changed we brought it to their notice. We stayed on ground floor rooms & there was some problem with the water geyser in the room as we couldn't get any hot water during our entire stay. So I feel these things will have to be looked into by the management. The resort has many activities for kids like a toy train, waterslides in swimming pool which were good. The restaurant was decent too with good food quality & taste. Overall we had a good stay & I would recommend it for short stay especially you are in a group.
Very good location near to city.
on Jul 29, 2016
Pleasant place near to city. hotel is excellent, with spacious rooms and delicious food. Services are also of high standard. Got the upgrade to suite on arrival in nominal charges. Excellent accomodation and there are serveral choices for restautants in the hotel which made the stay memorable. For family and group of people day package is gud option. Warm ambience. Lovable staff. Chcken Tandoor was superb. Only paneer in lunch was nt that gud other all options in menu were yummy.
Good place for kids
on Jun 30, 2016
The place is located near the highway, however you cannot reach here via public transport. Kids will like the garden area! The food quality is also quite good. You can ask for a day package before you visit here.
This place stinks!
on Jan 10, 2016
I visited this place Sunday afternoon as part of office colleagues get together (day outing).
We arrived here at 3.30pm. We were served with tea/coffee which was good in taste.
It has ample parking space. There's a small Ganpati temple after you enter the premises.
The resort area is pretty big. It has children's park with slides, swings, seesaw, climbers. It also has a toy train and small Columbus Ride.
It has a swimming pool. Swimming costumes can be bought on rent.
It has a decent dining room. Restaurant staff was polite and helpful. I requested them to warm food which I had got from home for my daughter and they did it willingly.
We were served snacks at 5pm. Onion bhajjis, which were complimentary, were crisp and tasty. We had also ordered omelet sandwich, veg grilled sandwich and finger chips which were good.
It has lot of space to sit in group and chat or play games. We played cricket and badminton. Equipment was provided by the resort.
We were served dinner at 8.15-8.30pm. It consisted of 1 soup, 2 veg and 1 non-veg main course along with rotis, rice and ice-cream and other regular items. The taste was decent.
Inspite of having so many pros, I wouldn’t recommend this resort atleast for outing because the whole place was stinking (I guess because of leftover food). It was smelling of cow dung.
It had 2 washbasins out of which only 1 worked. No handwash liquid or soap. Washrooms were pathetic, worse than Indian public toilets.
1. Ample space
2. Nice play area for children
3. Decent food
4. Good staff
1. Terrible washrooms
2. Stinky place