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Ocean Palms Goa

1 room, 2 adults
Very Good
4.5/5

Very nice hotel.on Dec 26, 2017

The staff at the hotel were really great, I cannot fault any of them. From the staff at reception...Read All

Opposite to Holiday Street, Gauravaddo, Calangute, GOA, GOA, India, Pin-403507 , Goa
Amenities:
  • Parking
  • Internet Access
  • Restaurant
  • Kids Pool
  • Gym
+ More

Rooms

Palm Suite
Hotel Room
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In High demand

Palm Pool View Room
Hotel Room
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In High demand

TripAdvisor Reviews

  • hotel_trip
    Very nice hotel.
    on Dec 26, 2017
    The staff at the hotel were really great, I cannot fault any of them. From the staff at reception, housekeeping, the Nautilus restaurant to the security staff, all were very helpful and friendly with big smiles. I was given a hotel room without a balcony on the first night, which I wasn't too happy about. Thankfully I was moved to another room the day after with a lovely balcony which had the sun from 8am to 4pm. The room was very clean, with fresh towels daily, free safe, double bed, air con and fan. The hotel is a short walk to the beach down Holiday Street which is good as I didn't like the pool area. This was too small for my liking. I enjoyed breakfast at the Nautilus. Good choice of both Indian and continental food and again, the staff were helpful in explaining what was what. This is a nice hotel and I would go back in the future.... More
  • hotel_trip
    Good hotel.. good location..
    on Dec 20, 2017
    This property is near to beach which is the advantage.. rooms are spacious and with proper amenities. The breakfast is average. Support staff needs some more training. Room service is also a bit on the slower side..... More
  • hotel_trip
    3 star hotel with great staff.
    on Dec 19, 2017
    +Positives+ The staff in the hotel were 5 star, however the staff in the Nautilus restaurant were exceptional. The waiters such as Ritesh (Rikky), Birkam, Rohan, Jayandthra were all fabulous and gave us such good service and great advice about what to eat ensuring that the food we chose in the hotel restaurant was done just as we liked it. We stayed on Half Board and found the food very good. Great location - near the beach / local shops and restaurants with taxis at the end of the street. There is daily entertainment such as folklore shows, Karaoke, singing etc. Lovely room, spacious and 2 great balconies. - Negatives - The cleaning could be a lot better both in the hotel and in the pool area. The restaurant was grubby. The internet wasn’t great.... More
  • hotel_trip
    Average 3 star hotel
    on Dec 16, 2017
    Not the best hotel for atmosphere , pool etc 3 blocks with building work all around , a private house in the middle of the grounds and very average facilities. The hotel wasnt the cleanest with the dining room being in need of a bloody good clean as the windows , window frames, buffet cupboards and walls were all dirty. That said the staff in the restaurant were excellent, courteous , friendly and helpful and the food was generally good . The room (333) was a suite and was quite good, comfortable , well equipped with TV, speaker, tea and coffee and was recently decorated. Once again the cleanliness wasn't the best with the shower glass and mirror not cleaned during the stay. And if you need WiFi whilst you are away - forget staying here as it was very temperamental and every 3 days you had to renew the password,... More
  • hotel_trip
    amazing staff
    on Dec 13, 2017
    just spent 2weeks here the staff are all amazing but a SPECIAL THANKS to sheetal on reception and bikram in the restaurant breakfast was good lots of choice never went in pool but a small relaxed area rooms very clean nothing was to much trouble for any of the staff they give 5 star treatment and welcome would use this hotel again... More
  • Excellent
    317
  • Very Good
    230
  • Good
    49
  • Fair
    14
  • Poor
    23

Overview

This tropical and eco friendly resort is located close to the Calangute Mall, which offers the beautiful village view. Guests can choose to stay in any of the 56 spacious guestrooms, which are done in warm tones. Two dining outlets include: Nautilus, a multi cuisine restaurant and, the Beach Combers, an ideal place to unwind with a cup of tea, a juice, or cocktails. Recreational options include: swimming in the ocean at sunrise, water sports, or work-out at the full-fledged unisex gym.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.