Worst hotel I have been to
on Nov 4, 2018
This is the worst hotel I have ever visited. The images on internet are misleading. They are shot in such a way that the hotel looks grand, but it is not. If u r used to staying in a posh or a decent hotel then avoid it. If u are used to staying in a lodge type of a setup, then it should not be a problem as it is extremely cheap/low/competitively priced.
The rooms are constructed with such low quality material that the noise in the adjacent rooms will easily reach u. It's overall a disaster for people who like decent stays.
It is good for people, who only come to hotel at night to sleep, and stay outside the entire day.
A Strict No
on Jul 28, 2018
I generally don't review hotels on tripadvisor but the experience I had at Obetel has encouraged me to share my experience with the traveller community so that they are saved from going through an ordeal called "Obetel Grande resort". We went there on 28th July 2018 and booked a suite. They claim to be a 4 star property.
This is the experience which we got:
1. Parking - only limited parking available. Even if you have booked a stay here, u may end up parking ur car outside the hotel building on public road. So, no parking and parking assistance.
2. Room cleanliness - when we checked in to the rooms, we were shocked to see the room condition... The floor is dirty, wall plasters coming off, water dripping in the room from AC unit, stains on the wall, dirty toilets ( with hair everywhere and yellow stains on the toilet seat), bed sheets and pillow covers not fresh and hair lying on the bed, damp room. Layers of fungus growth on the bathroom walls
3. hotel staff: very inexperienced, untrained and casual hotel staff. it clearly showed from the way things were managed.
4. Service levels: When we raised concerns on these issues, we were told this is the only room available and they can't change our room. Then when we asked them to cancel the booking and refund our money, they refused to do so.
Left with no other option, we checked out of hotel in less than an hour after checking in without getting any refund. They seem to enjoy easy money.
Please save your money, time and efforts by not considering this hotel as a stay option at Lonavla. You really wouldn't like to see ur hard earned money go in drain.
And pls be rest assured, this property is definitely not a "4 star" property...
Unhygenic filthy suite
on Jul 28, 2018
We had booked a suite in this hotel. Everything from linen to washroom to room floor....all was dirty.
Booked a suite via HDFC diners club conceirge during emergency . Pathetic room. Very dirty and unhygenic. Just trying to cancel it and try some other place. Not worth the money and this hotel calls itself 4star. The hotel is not beyond 1 star.
Water was leaking, paint was coming out.toilet was filthy, shower was broken. When I ask for room change I am told it's the last room, but they charge me the full price.
on Jun 17, 2018
I usually don't get into reviewing hotel stays but staying in this one has compelled me to do so. Having seen some positive reviews of this hotel I booked this one for our weekend travel plan to lonavla. I feel that whoever has given positive reviews are either bluffing or have been very lucky to get good service.
first of all, be advised that this is not a resort by any stretch of imagination; but they claim so. It appears that the property is run by amateurs with no formal training in hospitality management. people at the reception have flat faces all the time- cannot converse in English.
room- the room was small and cannot be worth Rs 5700 per night by any standards. Bathroom was tiny. Room had no balcony either. not sure if wifi was available because noone informed us about it. No fridge in the room too.
The air conditioner unit started leaking water which was fixed once complained. The TV did not work- no one came even after complaining. Food is extremely expensive- quality is questionable compared to the price. A bottle of sprite was charged Rs 80; the rest you may imagine yourself.
Complimentary breakfast- This was only decent. had many options available.
The hotel was reserved by some company for their training event however the hotel management completely failed to keep this event from not disturbing other guests. There was loud noise till 10pm coming from the conference hall.
Room service was pathetic. they sent us food which we never ordered; and what we ordered they sent to other room.
Overall,not at all a good place to visit with family in particular. and otherwise too- its too costly and you'll only get scenic view of the hill if you are lucky enough to get the right room. Pls avoid this hotel.
Pleasant Hotel. Good for business meetings
on May 28, 2018
Hotel is quite pleasant and cosy. Breakfast was really good. Pool was clean. Overall the experience was much better. People looking for business meeting is one is a good to be tried. City centre is just 15 mins drive for shopping or moving around.