This Hotel is situated at convenient location between Airport and IT Hub at Rajarhat. The rooms and facilities are good.
On food part options for vegetarian is lower and many of times food items in buffet were not hot.
Overall experience was good and food part could be improved by management for buffer breakfast and dinner.... More
Nice and Clean!
on Dec 26, 2017
Novotel is located at a convenient location from the Airport, but NOT at the convenient location from the city. SO book accordingly. If your main programme is in the city you can go a little away from it which will definitely take you to the main tourists' spots.
However, the hotel rooms are good with cosmopolitan urban city view. The rooms are quite okay with comfortable and five-star sort amenities. The breakfast buffet which is complimentary in some cases are fine too!
As because I am quite experienced with the five star lounges and suites, I want them to keep some MORE SMART and confident people at the front desk or at the reception. They are really NOT competent.... More
GREAT EVENING AT BAR
on Dec 26, 2017
Had a wonderful evening at Bar. service and food was awesome. Thanks to Gautam.
Will visit soon . Everything was so good. the food was delicious. Novotel is a must-visit when you come to new town area.... More
Kids friendly hotel
on Dec 26, 2017
We had very nice experience here. This was our second visit to this hotel. My son is 5 years old and he is Allergic to cow milk. When we asked management, they provided us soya milk asap and made sure that he doesn’t consume cow milk in all of his meals. In 3-4 days all the restaurant ppl were like known to us and was very nice and caring. Hotel is very beautiful and clean. Food and bakery stuff is very tasty. Only drawback which I noticed was pool water temperature was not maintained and kids area was not taken care properly. Overall with kids you can have good time ! ... More
Nice hotel, But some improvements could be made
on Dec 26, 2017
This hotel is really nice don’t get me wrong. Breakfast is good with many options but most food items weren’t hot and frankly lacked flavor.. seemed a bit bland. The room was nice, but the beds could be more comfortable.
Staff is very professional and attentive. Would stay here again but wasn’t “wowed” by this place.... More
Situated at a distance of 12 km from Kolkata Railway Station, Novotel Kolkata Hotel and Residences has a restaurant within the premises. This property in Kolkata is 16 km from Eden Gardens. The 12-storey property accommodates 340 well-maintained and air-conditioner rooms. Electric kettle, personal safe, closet, personal bar and telephone are some of the conveniences offered in the room. It also has an en-suite bathroom with hot and cold running water facility.
Check in Check out
Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.
Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
Child policy apply which may vary from hotel to hotel.
Failure to check into the hotel, will attract no show charges as per Hotel policies.
The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
Note PAN Cards will not be accepted as a valid ID card.
All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.