on Jan 18, 2020
The hotel staff is courteous and resourceful in many ways. Had a very good time and experience in Novotel Khopoli. All problems that i faced were solved quickly. Great Response time. Amazing service. Great Experience.
Not Good Services
on Jan 17, 2020
We booked our three rooms approx. 15-20 days ago. i was trying to call on 02192272666 many times but call was getting disconnecting if it was connecting i am not getting to connect to booking concern person.Secondly we got one room at 3pm after calling several times to reception and actual check in time was of 2pm. thirdly i called for water but after calling two times i got it after 30 minutes.As a brand like novatel and i a group of Accor we were expecting things timely but this small things has disappointed us. I was expecting imporved thing next time atleast.
Nice stay for Express visit to Imagica..though a tad expensive!
on Jan 16, 2020
The hotel in itself is grand from the exterior. The approach to the property needs maintenance. Walking to and fro from Imagica park is difficult as the road is poor in condition. The lobby area is quite modern in look, lot of play stuff fro kids to hang out here. We stayed in deluxe room, rooms are bit small but cozy to stay. Comfortable bedding, well equipped room with a nice view of the theme park. Bathroom was fitted with modern gadgetry. Food served in the basement restaurant is average at best..improper segregation of veg and non-veg fare put us off. Too much crowd that day during the breakfast was also getting difficult for staff to handle. Overall, i felt the hotel is tad expensive to stay as most of the time you are gonna be at the theme park itself.
Great Experience @Novotel Khopoli
on Jan 15, 2020
We had chosen this hotel for our business conference and stayed their for 1 night. It's a nice hotel with lots of facilities. Services and food were excellent and well taken care of. Conference amenities and ambience is nice. Lalit did Team Building Activities and Treasure hunt for us which was a good learning and fun. We enjoyed a lot. Overall it was a excellent stay.
Front office staff were cooperative
on Jan 11, 2020
Had an excellent stay at novotel imagica khopoli.... front office staff were cooperative.... food was good and staff at reception was cooperative... great experience... pool was clean.... security sangita and Kajol from front desk was helpful... check in was smooth... front desk staff were cooperative and courteous... great job