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Good3/5
WORST PLACE PATHETIC conditionon Jan 3, 2020
WORST place to stay, pathetic condition and zero maintenance. Never think about this place, it ha...Read All
18, Bhera Enclave, Paschim Vihar, Main Outer Ring Road, Paschim Vihar, NEW DELHI, DELHI, India, Pin-110087 , New Delhi
Rooms
Deluxe Room
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Semi Deluxe Room
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Standard Room
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Maps & Neighbourhood
TripAdvisor Reviews
WORST PLACE PATHETIC condition
on Jan 3, 2020
WORST place to stay, pathetic condition and zero maintenance. Never think about this place, it has been getting worse after coming under OYO. Earlier it was rather better but not now. Have booked for 3 days for my guests with advance booking but money gone waste .Pathetic experience
on Mar 20, 2019
I have came to hotel but the receptionist were so rough and the service staff was pathetic...when I cancel the booking after seeing all these things they said we didn't able to refund ur money talk to Oyo executive so we forcefully stayed at the room where t.v. is broken room is totally dirty.whole the floor smells like hell of cigarettes....what I feel is that I stuck somewhere and I have to stay otherwise my money will gone...Average hotel
on Feb 23, 2018
We stayed with 8 families for marriage in Neptune residency for 4 days . Hotel is situated on main road . rooms , breakfast average and room service and cleanliness not good . For Delhi the price is ok.
Very comfortable stay of my guests from Switzerland
on Jan 5, 2017
Convenient location, on main outer ring road. 24 hours approachable from airport/railway station. Comfortable, neat and tidy rooms. Courteous staff. Prompt room service Overall a star performance at a budget priceExcellent in everything
on Nov 5, 2015
Very good hotel..room was very good.cleanliness. Was excellent.. Front office managers also cooperative. Near by bus stand and Metro station 🚉.. They give me complimentary breakfast and tea..i give 5stars them. Keep it up Neptune residency
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Overview
Neptune Residency is at 15 km from the New Delhi Railway Station and 16 km from Jantar Mantar. This hotel in New Delhi provides Wi-Fi Internet access. This 2-storey hotel has 23 AC rooms. Each room has a satellite TV and refrigerator and is with an attached bathrooms. This New Delhi Hotel has a kitchen. It also provides laundry, breakfast, and room service facility to the guests. Neptute Residency has a fully operational travel desk that arranges for airport transportation. The hotel is accessible from the Indira Gandhi International Airport at 18 km and the Paschim Vihar Bus Stand at 1 km. A few of the tourist attractions are the Connaught Place (17 km), and the Shankar's International Dolls Museum (18 km).
Policies
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
- The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
- The primary guest must be at least 18 years old to be able to check into this hotel.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- Child policy apply which may vary from hotel to hotel.
- Failure to check into the hotel, will attract no show charges as per Hotel policies.
- The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
- Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
- Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
- Note PAN Cards will not be accepted as a valid ID card.
- All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
- In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
- Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.