on Jan 16, 2020
We were two women who arrived at Nailabagh at 11.00 p.m. at night. Honestly it looked spooky. They turn off the lights in the common areas after 10.00 p.m. there was no one at the gate or the Reception desk for assistance. After calling out several times help arrived and we were taken to our room which looked super spooky. The pictures in the room could probably be apt for the common areas.
The next day we raised our concern with Mr Kundan who understood what was bothering us. We were provided with a much nicer room and we enjoyed our stay for the next couple of days. We had to reschedule our departure but Mr Kundan was kind enough to assist us with the travel arrangements.
Mr Suraj also assisted us with our stay and very kindly arranged for packed breakfast for our early departure.
A lovely good-value-for-money hotel
on Dec 29, 2019
I booked 2 rooms at the Naila Bagh hotel for 2 nights. The staff is very kind and always eager to please and are very flexible. The hotel is far from being a ‘palace’ as stated in its title, but more like a great guest house in an ancient setting, which is very lovely. The rooms are quite comfortable but old. The electric plugs do not look very safe, the warming system quite weak, the shower is strictly what is needed. But we did slept very well and were happy with the old-fashion style. Choice of meals at dinner and breakfast is quite limited, but what we had were always tasty and served properly and with a smile. No reason to complain really. We liked the beautiful and kind, clean dog in the garden, as well as the peacocks. The Manager was very sympathic, always helpful and eager to ensure we were happy with our stay.
Needs some TLC
on Dec 17, 2019
The property certainly photographs well. Potentially an interesting old building, but well past its best. It needs a considerable amount of money spending on it to bring it up to date.
The staff are all friendly and helpful.
on Nov 24, 2019
Beautiful building and hotel. Staff were very pleasant and helpful. You must remember to hand in your key at reception to have your room cleaned. The breakfast is very good. Very nice family heritage hotel.
on Nov 21, 2019
Lovely faded grandeur old palace hotel. Suraj was extremely helpful with taxi's etc. Breakfast omelette was great. We liked the quiet atmosphere. The room was a little tired and a mirror in the bedroom would have been good but we liked staying here and would definitely return.