on Jan 11, 2017
Munnar heritage resort only woow needed as a review , superb place and must stay here to enjoy Munnar trip with exelent mood, we enjoy the world class facilities in Kerala Munnar style, best class and beautiful also a good spot to visit
Worst, worst and worst stay ever
on May 22, 2014
Cant even tell this is a Hotel, Instead of staying here you could have Jump from a mountain. No Staff, No Approach road You have to climb a mountain to reach the place, Very very very Dirty rooms, No water on the bathrooms, No Food Nothing even i am not getting the bad words to describe about this Hotel. Must Avoid.
Pathetic... Not Recommended !!
on Mar 23, 2014
I was here with my friends during my first trip to Kerela. Not even a single thing was at pace during our stay. The rooms were dirty and room service was pathetic. The food was also very bad in taste.
In short, if you want to spoil your trip, then only think of this resort.
Suicidal Stay in Munnar!!! (A Big NO even if its last option)
on Jan 22, 2014
We were group of 6 (my family) booked this resort through a travel agent & got all confirmations for 2 day stay along with vouchers. We reached this resort around 8:30pm in evening & were all set for check in. Here is the worst experience of our lives.
This resort is on top of the mountain & the approach road is like a vertical trek for person & vehicle as well. Our Ertiga was not able to take us to the top at all. We had to climb with our bags..
When we reached to the top dead tired, came to know from reception that they sold our rooms to someone else as we did not show up till 6p.m. I was so damn angry & lost my head completely.
How could they give away our confirm booked rooms to someone just without informing us. After 2 hours of terrible fight, manager says that by mistake they gave our room to someone else. He was so calmly saying that its a regular deal for him to do so for getting more money. I did give him my piece of mind in a very abusive way as I had no control over my head because my entire family was waiting dead tired as reception. Even after paying the advance money 1 month ago they sold our rooms for more money. Thanks to our Travel agent as he accommodated us to a resort nearby at midnight but it was a 3 hours terrible mishap.
Then for 2nd day they did shift us early morning but this is a terrible experience. We did like the rooms & the view for our 2nd day stay but there were many issues with Water & many such basic things in the rooms to which we had to call the reception which is like 1/2km (Sarcasm) away from our room.
For me this resort is a big NO even if its a last option in whole of Munnar.
There are surely better resorts in Munnar than this. Guys, please be careful before you choose this as your nightmare Stay.
Nightmare in Munnar
on Dec 23, 2013
If Wes Craven had stayed on this place, then he would have certainly directed a movie called Nightmare in Munnar (Wes craven directed Nightmare on Elm Street). The words Heritage, Resort and Cottage are not the right words to describe this property.
Reaching this resort is a journey you are not likely to forget. The road is very steep, almost at an angle of 35 degrees in some places with no guard rails. It took us 4 attempts to get our car (an Indica) up the steep sides to this place. Our driver was told that some one had died a few months back while trying to reverse of the vehicle.
It is one of the dirtiest places, I have been in my life. There were 4 large cockroaches, a couple of large spiders, innumerable small cockroaches in the room. The bathroom had a leaking water heater and it was right on top of the commode. It seemed to me that the chances of being electrocuted were significantly high.
The blanket was so rough that I had to check if it had sand paper attached to its inner side.
We landed up there on our 1st day of our Munnar trip at 1:00 AM in the morning and we checked out at 8:30 AM. I am not likely to forget those 7 and a half hours spent there.
There is no semblance of a room service, breakfast was so bad (the vegetables were rotten) that we did not touch it.
The only bright spot was their manager Anoop, who seemed to be understanding and amiable. But it can never be enough to offset what I felt there.