HotelMunnar Heavens, Munnar
Check-In
9 Apr 20201 Night
Check-Out10 Apr 2020
Room / Guests1 Room / 2 Guests
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Munnar Heavens

1 room, 2 adults
Good
3.5/5

Very poor experianceon Nov 9, 2018

Rooms are not at clean, no parking facility. Ultimate waster of money. Nobody to attend the custo...Read All

Nr Police Station,Devikulam road, Munnar Town, Central Munnar, MUNNAR, KERALA, India, Pin-685613 , Munnar
Amenities:
  • Parking
  • Restaurant
  • Airport transportation
  • Room service
  • Laundry facilities
+ More

Rooms

Deluxe
Hotel Room
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Premium
Hotel Room
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Family Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Very poor experiance
    on Nov 9, 2018
    Rooms are not at clean, no parking facility. Ultimate waster of money. Nobody to attend the customer. Very bad customer service. I had stayed this hotel only one day even though i booked for 2 days. Now i am planning to ask for a refund... More
  • hotel_trip
    Decent Hotel with Good Breakfast
    on Feb 7, 2018
    We stayed here for a couple of night. Positives: Easily accessible Hot water available 24/7 Clean Rooms Compliment Beakfast - As a south Indian I liked it very much Can arrange cab for sight seeing on request Negative: Only negative thing we can say is that they won't allow for extended check out. We requested couple of hour extended check out, since we booked return bus by that time. But it was denied... More
  • hotel_trip
    cool place
    on May 29, 2017
    very cool place i think its shimla of south, during my visit many place covers with fog, few place showers during May end so we enjoy trip,visit to spice gardan is good exprince,but there rates are so costly so try to avoide buy there... More
  • hotel_trip
    relaxing atmosphere
    on May 7, 2015
    this place has got a great nature friendly place which gives a grest relaxation to the mind. the staffs were really service minded.. keep it up all tyhe team. special tanx to everyone for making my stay relaxed... More
  • hotel_trip
    One of the worst place to be in Munnar.
    on Nov 6, 2014
    Horrible place .No hot water in the washing basin in a so - called super deluxe room. Wardrobe made of concrete and totally useless.No hanger to put a coat inside.Bathroom and room seem to have never been maintained. Breakfast room is like a storage room.Breakfast serve by young children. Service is very poor. WiFi very poor.It is worst than a lodge.It is a total disaster to be there.... More
  • Excellent
    3
  • Very Good
    7
  • Good
    2
  • Fair
    1
  • Poor
    3

Overview

Situated on Devikulam road and surrounded by layers of tea estates and surreal beauty stands Munnar Heavens. This beautifully designed Wi-Fi enabled hotel in Munnar has spacious rooms with accent walls. Each room comes fitted with an attached bathroom and telephone with direct-dial facility. There is ample car parking area available within the premises. Other services such as tour guide, doctor on call, a travel desk are offered. Hotel also arranges for tea garden and spice garden visit on request.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.