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Munnar Heaven

1 room, 2 adults
Very Good
4/5

Rename it to Munnar Hellon Jan 2, 2018

Pathetic rooms and not so co-operative staff. Imagine having no hot water on a chilling morning a...Read All

Nr Police station,Devikulam rd, Munnar, Central Munnar, MUNNAR, KERALA, India, Pin-685612 , Munnar
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • 24-Hour Security
+ More

Rooms

Deluxe
Hotel Room
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In High demand

Family Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Rename it to Munnar Hell
    on Jan 2, 2018
    Pathetic rooms and not so co-operative staff. Imagine having no hot water on a chilling morning and the staff are of no use, when asked to provide a bucket of hot water for my toddler they said it will take 3 hrs to provide the same. This is the level of service. No WIFI connectivity as advertised. Restaurant and food quality alao poor. Overall disappointed with the experience OYO. ... More
  • hotel_trip
    Excellent service and food
    on Dec 12, 2017
    excellent food quality . Biryani was very yummy and service good. Room interior very good.window view very good.masala tea very good.. Everything available in menu.every staff well known english and hindi language thats good for our ... More
  • hotel_trip
    Its nit heaven...its hell
    on Dec 11, 2017
    Hi, This is reagrding my package I'd PKG-EMFD1528 First of all your staff is totally non supportive. I have one contact number which is always showing busy. I had a word with one of executive and everytime he told me that a call back has arranged which I never get. Flights arrangements are ridiculous,there is a halt of 4 hours in Bangalore however direct flights are available to Kochi from pune.my entire first day wasted in only travelling. Also while going back from Kochi they did the same, although the flight in which we boarded was direct flight to Pune but we had to get down to Bangalore as my flight was a transit flight from Kochi to Bangalore than a halt of 4 hours again and than next flight. Again my last entire day is wasted as we started around 9 in morning and reached Pune at 10 in the night, more than 12 hours. That's just beginning of story,when I reached Munnar and visited the hotel I was surprised and shocked how OYO has given rooms to this hotel. All the walls are dirty with dirty furniture,no WiFi,hotel staff doesn't know hindi or English. Rooms were so dirty that I had to change two rooms and the best room provided by them was all dirty. I have attached the pictures of there best room.  Also being my special day I ordered for the cake and after calling 4 times to remind the staff still they brought the wrong cake after almost 2 hours. Hotel is so much far from town that even I can't go and get anything. In short your package has spoiled my entire day which is never expected from OYO. ... More
  • hotel_trip
    Enjoyed the stay
    on Jun 4, 2017
    We Reached MUNNAR by 21:00hrs..I made the Booking One month before. eventhough,it is a season time best price was given.(Thank you MR.SOORAJ). Room was ready and checkin was very Quick.#217 We ordered for a milk by dialling to roomservice..they asked me 30minites to serve.but the gentle man who spoke my mother language tamil.he sent milk in 20minites itself. I requested for a headache tablet.FO team arranged ASAP. Room was spacious .linen was good.I had a wonderfull bath on hot water.which was necessary for MUNNAR climate Nice budjet hotel on city. Keep going TEAM... More
  • hotel_trip
    Ok hotel
    on Jan 19, 2017
    It's an okay hotel, neither happy nor sad with the stay. Located 1km from the town. As I'm North Indian so I didn't like their food. Staff is fine. Rooms are not spacious nor have balconies. Rest Munnar is a must visit place.... More
  • Excellent
    21
  • Very Good
    8
  • Good
    6
  • Fair
    1
  • Poor
    8

Overview

Munnar Heaven located in Munnar provides free Wi-Fi facility to its guests. It is located at a distance of 1 km from Munnar Bus Stand. This hotel in Munnar offers comfortable rooms which are well-equipped with several conveniences. Some of the in-room amenities include a seating area, TV and an attached bathroom with 24-hour hot and cold water supply.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.