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Mount View Resort

1 room, 2 adults
Fair
2/5

Worst experienceon Nov 4, 2017

The staff is highly unprofessional. No wi-fi in the premises (even though it was promised)  Break...Read All

Gold Valley Rd Opp Vaghad sanitorium New Tungarli Lonavala. , Lonavala
Amenities:
  • Swimming Pool
  • Elevator
  • Front Desk Services
  • Limited Hour Room Service
+ More

Rooms

N/A
Hotel Room
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Amenities
  • Cable channels
  • TV
  • Flat-screen TV
  • Limited Hour Room Service
  •  + More
N/A
Hotel Room
View More Images
Amenities
  • Cable channels
  • TV
  • Flat-screen TV
  • Limited Hour Room Service
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Worst experience
    on Nov 4, 2017
    The staff is highly unprofessional. No wi-fi in the premises (even though it was promised)  Breakfast (that was the only time we had  food at the hotel) quality was really not good. Housekeeping in the entire hotel premises was really untidy and stinking.... More
  • hotel_trip
    Neet and clean hotel
    on Jul 3, 2017
    A good budget hotel which has a bery helpful staff..neat and clean rooms..food is also fine..has a facility of pool..ample parking. For those seeking within budget its a fine place to go with family..... More
  • hotel_trip
    Nice One
    on Mar 27, 2017
    Hotel is good, rooms are ok. washrooms are also satisfactory. but service point of view they are very slow. they dont know hoe to do their work. everyone is loooking to other person in terms of work. hotel is near to the market (Approx 2 KM). this is the USP of this hotel.... More
  • hotel_trip
    Worst experience in life..want to give only 0.2rating
    on Feb 12, 2017
    This was worst experience we had in life of our business tours and hoteling..they never accept card payment. Breakfast is not complimentary and room service you will get only if cook comes on duty. We ordered tea at 6am and not received till 9am. Cook comes at 7.15am till then you can't prepare your own tea or coffee. Zero house keeping, we came back after hectic day and surprised to now no bedsheets & towels in room. The room clearance also poor the dirty pots where lying for two days not cleared even after gave Kay at desk. On next day surprised to find no cleaning in room. No Wi-Fi in room. We got stranded as client made the stay. We opted to have dinner outside only. No serving manners to staff. Person at reception is arrogant & have shabby appearances hence rude and mannerless talking & dealing with female customers. Better to live in good lodge over this as we can save some money. Must avoid please.... More
  • hotel_trip
    dont expect anything
    on Dec 13, 2016
    it looks like chaddar palti hotel but its not ! when i went directly with out reservation it was too expensive and for couples its additional special rate and in online its cheap ! bed was not good small bathroom with no hand shower and room service phone was not working so i had to call reception for food order, room service is slow, i ordered Chinese it was good in taste, morning breakfast was simple and good and while checking out they dint had card recieving payment service so i had to transfer the fund to owner's bank account and owner of the hotel is supportive and very good in communication ! if we don't expect anything there wont be any disappointment... More
  • Excellent
    1
  • Very Good
    1
  • Good
    4
  • Fair
    3
  • Poor
    6

Overview

Mount View Resort

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.