• Home
  • India
  • west bengal
  • Kolkata
  • Salt Lake City
  • Monotel - Luxury Business Hotel

Monotel - Luxury Business Hotel

1 room, 2 adults
Very Good
4/5

3 weeks stayon Nov 14, 2019

I stayed there for 3 weeks and it was a good experience. They clean the room everyday and attend ...Read All

DM- 2, Salt Lake, Sector 5, Behind Wipro, Salt Lake City, KOLKATA, WEST BENGAL, India, Pin-700091 , Kolkata
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Health club
+ More

Rooms

King Single Room
Hotel Room
View More Images

In High demand

Queen Double Room
Hotel Room
View More Images

In High demand

Suite Double Room
Hotel Room
View More Images

In High demand

King Double Room
Hotel Room
View More Images

In High demand

Suite Single Room
Hotel Room
View More Images

In High demand

Queen Single Room
Hotel Room
View More Images

In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    3 weeks stay
    on Nov 14, 2019
    I stayed there for 3 weeks and it was a good experience. They clean the room everyday and attend to my needs asap.Breakfast is also good.I would like to commend their bellboy Mintu Saha for doing a good job and making me feel welcome in India.Overall, It was a wonderful stay.... More
  • hotel_trip
    Rude and unprofessional reservation staff
    on Nov 12, 2019
    If their reservations is any indication of how this hotel is run - DO NOT STAY HERE. A friend of mind tried to call on my behalf to book and he was promptly told to "book online" before the phone call was abruptly disconnected. He persisted with an email and received a response advising that rooms were available. He forwarded the information to me and after 1.5 hours I emailed asking to complete the reservation. I received no response until the next day when I was deceptively informed that I could book only one of the two nights required. I asked for clarification via email and person I was corresponding with responded by simply saying "High End Dates.... Availability changes in seconds." Nothing more was communicated, no apology, no regret, no regard. We run a business with offices situated nearby to the hotel and we regularly have staff flying in and out of Kolkata. If my staff treated our customers with such rudeness and contempt, the staff member would be dismissed. This experience will ensure that we will never have our staff staying at that 'hotel', my recommendation is DO NOT STAY at this 'hotel'.... More
  • hotel_trip
    A TRYST WITH MONOTEL
    on Nov 6, 2019
    Par excellence experience. Felt at home right from the moment of my first contact on the phone. A vibrant, positive ambience of the lobby which really impressed me on my arrival. The reception staff made my check in & later check out in the most courteous & seamless manner.The room was perfect,cosy & very comfortable.The breakfast buffet spread was lavish & tasteful - you must not miss it. I thank the entire Monotel Team for their spirit & positive attitude. it's worth staying again & again.... More
  • hotel_trip
    Very good experience and helpful front desk
    on Nov 4, 2019
    Me and my wife stayed in monotel and hotel is very good ambience is very nice. But most good thing is staff behaviour especially Assistant duty manager Mr saikat banerjee.he is very nice helpful.My experience is become best seeing his behaviour and sincerity about guest help.Mr saikat Banerjee is very helpful and make our stay nice and memorable. Will visit next time surely. Thanks, Aritra... More
  • hotel_trip
    Stay
    on Oct 25, 2019
    Good stay and enjoyed a lot. Nice and helpful staff including deskmanager smriti. good and clean rooms. nice food to enjoy and staff is serving properly on time. quality and range of breakfast in the morning makes day cool.... More
  • Excellent
    418
  • Very Good
    340
  • Good
    91
  • Fair
    20
  • Poor
    38

Overview

Monotel is a Luxury Business Hotel, located in the IT Hub of Kolkata. The cool, open spaces perfectly complement the warm and intimate hospitality of this hotel. There are a total of 109 tastefully designed rooms 2 banquet halls for meetings and seminars. A 24 hours coffee shop, a stylish restaurant & bar are also available in the hotel. There is also a gym for your fitness conscious travelers.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.