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Monarch Residency

1 room, 2 adults
Good
3/5

Terrible managementon Nov 28, 2017

We walk in at the counter at around 10 am, and there is not a single person at the counter. And w...Read All

Naggar Road,New Manali, District Kullu, Aleo, MANALI, HIMACHAL PRADESH, India, Pin-175131 , Manali
Amenities:
  • Parking
  • Restaurant
  • Luggage storage
  • Medical services
  • Attached Bathroom
+ More

Rooms

Deluxe Room 03 Nights / 04 Days Package
Hotel Room
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Deluxe Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Terrible management
    on Nov 28, 2017
    We walk in at the counter at around 10 am, and there is not a single person at the counter. And we wait for around 45 minutes, and we woke up the guy who should be at the counter. During our whole 3 days stay, there is no room service. T.V didn't work and the blankets were dirty and smelly. The property is good and is located at the prime location. All it ever need is good management and a good staff.... More
  • hotel_trip
    Worst hotel
    on Jun 14, 2017
    The worst hotel ever seen in my life... No management... no services... never visit that hotel again... early morning I had to remove someone else's car just to pull my car out from the small and conjusted parking. No breakfast provided as it was mentioned in the package... stale and dry bread given to me for breakfast... Overall, the worst experience ever had. Just greedy for money and nothing else. On asking for basic amenities, the staff gives vague and hilarious reasons making you irritated rather than angry. I would recommend not to opt for this hotel ever... More
  • hotel_trip
    Horrible service & stuffs
    on Mar 6, 2017
    the worst hotel that I've ever been to. I dont really understand who rates such hotels with 3 stars. I know it has low rates but wanna know why? They dont really provide you with the stuff they've mentioned.I asked them to delay out room service, they said the stuffs will go home before evening. The manager is very rude & unprofessional. Only thing satisfying about this hotel is you can ask for halal food. The staff is so low. heaters are chargable and i got to know that if u ask for warm water(which everyone needs in winters) , they bring it from the geaser in the driver's room.The rate mentioned in here you can bargain in off season. Front rooms are good for view... More
  • hotel_trip
    DONT WASTE YOUR MONEY ON THIS PLACE
    on Jan 2, 2017
    This is probably the worst hotel that I've ever been to. I wish there was a 0 as well. I dont really understand who rates such hotels with 3 stars. I know it has low rates but wanna know why? They dont really provide you with the stuff they've mentioned. The food was fine but for the typical north indians, lemme tell you they dont really arrange dinner early. In breakfast buffet they have just one dish. Is it really what buffet means? The staff is so low. The heaters are chargable and i got to know that if u ask for warm water(which everyone needs in winters) , they bring it from the geaser in the driver's room. The only things that ruined my trip was- 1)This terrible terrible hotel 2)i found no snow on new year too.... More
  • hotel_trip
    awesome stay
    on Nov 11, 2016
    i have book 3 rooms from noida office , it was good experience of manali , hotel was so nice .. food also was very nice room was ok ok , staff was helpful ....over all sty was very nice in a budget ...... More
  • Excellent
    12
  • Very Good
    10
  • Good
    2
  • Fair
    4
  • Poor
    15

Overview

Offering free breakfast to guests, Monarch Residency is located at 1 km from The Mall. This Manali hotel is easily accessible from the Manali Bus Depot (1 km). The 3-storied hotel accommodates 32 well-furnished rooms. Each room comes with an attached bathroom. Rooms feature a TV and direct-dial telephone. This accommodation in Manali offers Wi-Fi Internet access and medical assistance to its guests. It has a multi-cuisine restaurant in its premises. During their stay, guests can pay a visit to the Tibetan Monastery (1 km), Club House (2 km), Hidimba Devi Temple (2 km), and Vashishtha Temple (3 km). The hotel accommodates a luggage room. It is at 144 km from the Joginder Nagar Railway Station and at 51 km from the Kullu Manali Airport.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.