on Apr 15, 2019
Totally wasted money no staff cooperation third class food insect are roaming in rooms worst furniture it was like hell staying there in this property very poor management no privacy behavior was like gundas
Location too good but service too bad!!!
on Oct 24, 2017
Went for a vacation with family. All decided to take a cottage instead of hotel. Location was so good. Near the main road to Nainital and on the slope. They have different cottages with 3-4 rooms in each cottage.
The stay was very nice but their service was too bad! If you order something, please expect a waiting time of 1-2 hours. Hotel staff is not so cooperative!
Oh God please help me...
on Jul 3, 2017
Primarly this property is offroute from Manali and is more than 10 km away from Main city... Please note roads are in very miserable condition.
I travelled all the way from Delhi for this property by look at the good reviews from pervious visitors however I doubt on those ratings. They could have been fake though I do not have any evidence to support them. After completing long 15 hours journy I reached Maya Cottages expecting something exciting however after very first min I started getting showks.. I booked two rooms for 4 adults but because of last minute changes we were 5 adults hence I had to pay extra where obviously I did not had any problem. Instead of welcoming or asking for welcoming dring very first question from management was to pay the charge for 5th individual in advance and they followed up with me on the same 3 times post reaching the property. Even without settling I paid off the amount.
Roomes were newly constructed hence were in good condition however there were 7 dead insects who were lying in this room. There was on alive spider in the washroom. There was no toilet paper available in bathroom. Balcony was messed wuth dust and spiral of hair. I quickly asked to get this fixed and they took prompt action on this.. Post that I took the breath of relief and went to take quick shower where I found that they have kept used body wash and shampoo :( adding to this tge towel was also very dirty and stinking.
Its is very difficult to cordinate with the staff as there was no intercom available and you have to call everytime on their cell phones which they do not pick on one go.
I got pissed off within 1 hr of visiting this property.
There was nothing right in place.... Also there was no exhaust fan in bathroom.
Food that we ordered was tasteless and too expensive which took 2 hours for preperation. We ordered food at 9 and received the same in two installments at 11:00 and 11:20
I did not had any clue why food was not prepared as per my order, why they have changed it, why the quantity was less and when will I get next installment or even if I will be getting it or not as I tried calling these people 10 times but they were not receiving the calls.
I went to the pantry to found out what went wrong but was shocked to see other folks arguing with them for not delivering food and serving pathetic food.
I am sure there will be more similar stories to come on same note.
Also WC was not clean and sanitised and had water stains on toilet seat.
Almira was also messed up as they kept blanket and bed sheets in it like a junk.
I am active user on trip advisor and travells very frequently but trust me guys thisbis the worst experience I had in my life.
Please do not take any chance to book this property and spoil your holiday.. In case you still have courage to go for this property then I will certainly look forward for your experience.
I have captured some pictures to help you in taking your decision which shows half cooked dal, towel with stains and dirt, messed almirah and used body wash & shampoo.
A home away from home
on Jan 29, 2017
We stayed there for 2 days and we never felt like that we are far away from home .
They gave you the best hospitality with good spacious warm rooms and a personal space which most of the hotels don't provide you .
And the location is also good as it is located far away from the main city where mostly all the travellers stay which makes this place more favourable
A big thanks for the warm hospitality and support from staff "VINOD" & "GOLU" and Mr. Nand Lal Thakur
In short we loved our short stay of two days and enjoyed a lot.
Beautiful cottage in manali
on Dec 26, 2016
This cottage is one of the best cottage in manali with reasonable price. Hospitality is too good. Near by view is marvellous. Rooms,bathroom are very clean.total package is mind blowing as compared to others. Special thanks to Mr rajeev mehta.