One of the worst hotel in India. Do not ever book it.
on May 23, 2017
I have booked it through Yatra.com one month prior to the actual travel date. But when I reached the hotel with my old parents and 2 small kids, they simply refused to give us the cottage saying all the rooms are full. Called Yatra immediately for help, but unfortunately Yatra told me to find out another hotel without taking any responsibility. So people do not ever book through yatra.com.
Rooms - POOR.
on Aug 18, 2015
With reference to our telephone conversation, I have explained that we were made to understand that the rooms showed as per site photos would be available, however the rooms received and alloted r very very different to shown.
1. Rooms r 10 x 10.
2. Room is clean but bedsheet r torn, Blankets r too torn, curtains too torn ( dirty ).
3. Hot water facility is poor. No Shower.
4. Reception responce also poor.
5. Taxi pick-up, Driver very courteous n good.
6. Rooms r cramped.
7. Lots of mosquito r there in the rooms n ib Toilet.
Had discussion with customer care - Mr. Ajay on +91 124 671 8800.
Photos being attached
on Jun 27, 2015
I visited this hotel in march , it was a good experience , we stayed fr 2 days good water facility and staffs were coperative , we cooked ourselves they gave us all vessels and stove also market was near . Over all we had a good time worth fr your money
worst experience in my 2nd visit with my family,, will never ever come back to this cottage,
on Jun 7, 2015
this was my 2nd visit to ooty and i went to the same cottage, the last experience was very good as the owner Mr Ravi was alive and he did each and every effort to put the staff as ease, but since his demise, the property is at complete mess in the hands of the managers there who can be called as " damagers", no room cleaning is done, no water is provided, even hot water is not provided daily on time, utter mess and rude behaviou is what was accorded to us., they are hands in glove with the car that they arrange on request for sight seeing and pick up-drop and then they fleece ,, bad, very bad,,
The worst hotel I have ever stayed in
on May 5, 2015
It was the worst hotel that I have ever stayed in. I will never recommend this hotel to anyone or stayzilla because the rooms which have been shown to me at the time of booking online was some different rooms that I could not even found in the hotel itself. The behavior of the staffs was not at all good, they did not even care to send a glass of water in the room when asked for. They did not provide enough quilts although it was cold inside. Moreover the doors and the windows were in deplorable condition and they were broken too. While I could be able to see a bit better room have been provided to someone who has come to the hotel directly. I think as I have booked online so they have provided me the worst room that they had. The rooms were full of damp everywhere and it was too bad an experience to spend 2 days there. I have got service and room like this after paying a 2799 for 2 days stay.