• Home
  • India
  • kerala
  • Munnar
  • Mattupety Road
  • Marthoma Retreat Home

Marthoma Retreat Home

1 room, 2 adults
Good
3.5/5

Nice resort but no tea and foodon Jul 1, 2017

The resort is at the top of munnar. Its too cold there so had geyser facility. The rooms are good...Read All

Mattupety Road, Munnar, Mattupety Road, MUNNAR, KERALA, India, Pin-685612 , Munnar
Amenities:
  • Parking
  • Internet Access
  • Restaurant
  • 24-Hour Security
  • Room service
+ More

Rooms

Deluxe Room
Hotel Room
View More Images

TripAdvisor Reviews

  • hotel_trip
    Nice resort but no tea and food
    on Jul 1, 2017
    The resort is at the top of munnar. Its too cold there so had geyser facility. The rooms are good and clean. When we asked for tea it was not available and second time it was available. The restaurant was open for dinner not for lunch and had only few vegetable options. You can do the photography here, as its nicely decorated. It is kid friendly as it offers swings for kids. It is little expensive.... More
  • hotel_trip
    Average place
    on Jun 28, 2017
    Not value for money. Restaurant is dicey & could not figure out when food/tea is available. Reception was helpful but not pleasing. Room size is average, bathrooms are just ok. We had problem with hot water.... More
  • hotel_trip
    Very Bad Customer Service
    on May 27, 2017
    we went over there in January, so it was too cold over there. when i asked for a heater at night (as i was freezing), they said 'no', and when i tried to argue they said - only you are feeling cold no one else is. i had the worst night of my trip.... More
  • hotel_trip
    Good resort and a pleasant stay in Munnar
    on May 24, 2017
    Went there few years before during my Munnar trip.The resort was maintained very well. It has a very good garden. The rooms were also very nice. Had a good stay there. It is a very good place to stay.... More
  • hotel_trip
    HAD TO CALL POLICE BECAUSE OF DRUNK STAFF
    on Feb 4, 2017
    i had been to this disgusting place on 31st Jan 2017 for 02N stay with my friends (03 females).... 1st day went well but on the second day we got a call on our intercom sayin "do u want a body massage.... we will give u body massage'..... we hanged up fone and went to reception to check and what we saw there was totally disgusting. Manager was totally drunk and also the staff.... they started misbehavig with us... started shouting on us. We asked for the hotels owner number but they kept on giving excuses, so we had to call the police in the hotel at mid night...... i request u all to never opt for this hotel (especially ladies) ever in Munnar... More
  • Excellent
    4
  • Very Good
    17
  • Good
    9
  • Fair
    4
  • Poor
    5

Overview

Situated at the confluence of three mountain rivulets at Mattupety Road, this 2 Star retreat home is established by the Mar Thoma Church, and is 4500 ft above the sea level. It houses 39 tea-garden facing rooms that are maintained with 24 hours room service. Guests can savour some multi-cuisine fare at Eden Restaurant, which also offer local, South-Indian delights. It organizes sightseeing tours for recreational purposes.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.