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Marlborough House

1 room, 2 adults
Very Good
4/5

Other than Ms Jyoti, an average stayon Oct 19, 2017

Firstly ooty is a spoiler during this season. Secondly, the residence is not at all in the proper...Read All

123 Havelock Rd,Bandisholai, opposite to old Vigilance Office., Havelock Road, OOTY, TAMIL NADU, India, Pin-643001 , Ooty
Amenities:
  • Parking
  • Internet Access
  • Breakfast Services
  • Restaurant
  • Car Rental
+ More

Rooms

Family Room
Hotel Room
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In High demand

Two Bedroom Suite
Hotel Room
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In High demand

Double Room
Hotel Room
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In High demand

TripAdvisor Reviews

  • hotel_trip
    Other than Ms Jyoti, an average stay
    on Oct 19, 2017
    Firstly ooty is a spoiler during this season. Secondly, the residence is not at all in the proper town. I would recommend people to stay in Charing Cross rather than here. Not at all affordable! High price which is completely not worth paying! You can find in the other reviews too that it's only Ms. Jyoti (the caretaker) for whom people can go back again! Rooms were average. The verandah needs repair! Constant flow of water (during rainfall) takes place in the verandah due to improper maintenance of the place. We were not given any extra cot other than a mattress for the extra person to sleep in the freezing cold weather! Generator service is available but that would only light one bulb in the room and nothing else! Cab services are given if you request but the price that they ask for is not at all worth the cost! The garden is well kept, you will get the vintage British residence feel but not satisfied! Marlborough will never be my recommendation for any traveller.... More
  • hotel_trip
    Can go back again for Ms Jyoti
    on Sep 22, 2017
    We stayed for 3 nights and 4 days (very odd for Ooty tourists) but we find ooty charming and cool during rainy season specifically. That's why it still attracts us even after 6 visits. This is the first time we stayed at Marlborough house and we would like to go back definitely. 1. Ms Jyoti will definitely be the reason for our next visit. You can find a lot of appreciations for her in other reviews. No need to elaborate on that. Those are all true. 2. Rooms are spacious and basic. Just ok. 3. Spacious bathrooms, anyone would like it. (Hot water availability 24x7) 4. Walking distance from Charring cross. But not recommended uphill walk if you are too full after heavy food. :) 5. Good, spacious garden and a lot of quality leisure time we spent with my kid. (we 2 played a little football too in the mud and rain, although my wife shouting) 6. Six different room types are there. They are not of same type and quality. 7. Only one time interaction happened with Mr Prakash before journey for advance, seemed to be a nice gentleman. 8. During peak season, charges will be more and in those cases may not be the worth. But again it is business, cannot complain. 9. A heritage touch is there in the property, although recent innovations and extensions are there. 10. Old Murphy radio does not work (if anyone is curious). 11. Please walk up to Charring cross in Blue Hill or Empire or A2B for decent food. Empire is recommended for quality food and pricing. (Ching is another option for Chinese, better than Bangalore Ching's). Avoid Blue Hill- exorbitant pricing for some average food (specially keema omelette or wellington specials). 12. May be next time I should ask Mr Prakash how he speaks Bengali so well, forgot this time. 13. Linen, towels etc if need to be changed, you need to tell, if staying more than one night. Did not matter for us. We did not ask them to change. 14. St Stephens Church is near by, a lazy walk in the evening to the church and spending a few hrs in peace was precious. For adventurists, the old cemetary at the back of the church is for you. That graveyard is one of my favorite. Reading the old tombstones, breeze away your time like anything. They need to maintain it. 15. No cupboard in our room was a drawback. We hope to meet Ms Jyoti soon again. If her daughter is reading this, tell your mom that she is an amazing lady. Best,... More
  • hotel_trip
    Service and garden awesome, not satisfied with room.
    on Jan 12, 2017
    We recently had been to Marlborough House. Unfortunately, we were given the extended rooms which didn't have the feel of the rest of the house which has a beautiful colonial feel. Service by Ms. Jyothi was awesome and that's one reason why we may revisit this place. Garden is beautifully maintained. Would be happier if dinner arrangements were there. Another issue we faced is there was no information leaflet. For everything we had to query Ms. Jyothi. First night we spent without a room heater and felt extremely cold. Next morning we got to know that room heaters are available on rent. It would be better if there's a leaflet circulated with what's available and whats' not.... More
  • hotel_trip
    Rooms average, service and garden very good
    on Nov 6, 2016
    We spent two nights at Marlborough House last week. We stayed in a two double-bed ground floor room which accommodated our family of 4 well. The room is okay, basic and fairly clean as was the linen (with protective covering on both mattresses and pillows). I am not sure however if the blankets are washed/dry-cleaned after every guest. However, the old furnishings and floor could do with better maintenance and these give a run-down feel to the place. The old upstairs rooms are musty, but the new one in the annexe looks better (its approach however is around the back). The front garden is the good part of this property. The wide lawns are very well kept and the gardener has done a great job of the hedges and flowering plants. We spent most of our time out there on the wooden benches reading and sipping tea/coffee, while the children played and rolled around on the clean lawn. Lots of birds and bird calls - which is lovely in the middle of a city! The dining room is also bright and homely, with French windows looking over the garden. Mr Prakash handled our booking very efficiently. Ms. Jyothi who is caretaker and cook is a very pleasant lady, warm and accommodating. She made us feel welcome and attended to all our requests (tea, coffee at odd times, cornflakes, toilet-paper etc.). Only a small soap is provided, so have to carry own toiletries. Would suggest the bathroom is stocked with basic toiletries (handwash, shampoo, toilet paper) and an electric kettle and tea/coffee/sugar/creamer packs in the room for guests. Somewhat overpriced for facilities though. We would stay again.... More
  • hotel_trip
    Homestay at its best!
    on Oct 31, 2016
    If you crave comfort in Ooty, this is the place to be. We stayed here back in the summer 2016. The weather is amazing and the hospitable nature of both the owner - Mr.Prakash & the caretaker Mrs. Jyoti made this stay a 10/10 for us! Breakfast is served in the house. In case you're planning to drive down to Ooty, they even have a quarter for the drivers for the stay. The house is a vintage property with the old school high ceilings, wooden floorboards and a frontage on the garden. The rooms are quite spacious. We had quite an amazing stay here and wouldn't mind returning here for a bit more of bliss at the Marlborough! PS. There's an old Murphy radio lying around in the dining quarter, not sure if its functional though...... More
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    31
  • Good
    16
  • Fair
    4
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    1

Overview

Providing accommodation in Ooty, Marlborough House is inclusive of garden and children?s play area within its premises. The property can be reached from the Ooty Railway Station, which is 5 km away. There are in total 14 well-appointed rooms that are equipped with essential requisites. Available amenities in the rooms include television set, wardrobe, makeup mirror and attached bathroom with hot/cold running water.

Policies

Check in Check out

Hotel Check-in Time is 24 hours, Check-out Time is 12 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 24 hours and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.