Believe the hype, this place is amazing, especially TING
on Dec 24, 2017
Booked a stay at Shangri-La at the Shard for my dad's 70th birthday, and it was a sublime experience on all fronts. Gladly availed of a decadent afternoon tea and dinner at GONG and TING with gloriously sweeping views of the City, and an in-room massage and breakfast. The quality of guest service and facilities is remarkable even by Shangri-La standards. One notable aspect is the exceptional service my dad and I received at TING. After a slight misunderstanding over the prepayment of the bill, the issue was resolved brilliantly with phone calls and emails, and a wonderfully warm and attentive welcome back at TING. Many thanks Mehmet, Carlos and Thanos for taking such splendid care of us over lunch, and making my dad's birthday such as special and memorable occasion.
Amazing, in every way!
on Dec 24, 2017
One night stay at this luxury hotel did not disappoint.
From check in, where our room was immediately available, even though we were early, through to the moment we left our stay was memorable and special.
The room was lovely, and of course the views are spectacular.
Spacious, even with a rollaway bed, clean, modern, with every amenity you could ask for.
Breakfast at Tings was delicious, good choice and staff were attentive.
One night was not enough, we will be returning for sure.... Amazing Hotel!
Amazing views, Amazing staff, 14 days felt like home
on Dec 23, 2017
This is a very late review since I stayed in June-july 2017, but I had to write a review about my 14 nights stay in this hotel. The property is gorgeous the door men were extremely friendly and they greeted me and my mom by our names each time we entered. But the guest relations team was the best I've seen. They took into consideration that we are staying 14 days and chose a bigger size room on a lower floor so that It would be more comfortable, they also sent us sweets to our room which were delicious and it was an extremely nice touch. I believe security should be stepped up a bit even from us guests at the hotel. The breakfast was awesome they had really good tea. I do appreciate the effort that made my trip to London perfect.
One night of indulgence
on Dec 22, 2017
Beautiful hotel, great room overlooking St Paul's to Houses of Parliament. Exceptionally clean. We ate at Ting in the evening, had a swim in the pool on 52nd floor and breakfast at Ting with everything you could ask for at breakfast. Downside was seeing reflection of people in room above but there were blinds. In summary highly recommended and would stay again.
Birthday surprise for my wife
on Dec 22, 2017
We were lucky enough to stay at the Shangri-La Hotel at the shard as a surprise for my wife birthday. From the moment we arrived i cannot fault the staff, the service and the hotel. We have never stayed in a hotel before a special as this one. We were give a beautiful room with bath and shower overlooking the Thames on the 48th floor. The views were stunning. After a night at the theatre we spent a couple of hours at the cocktail bar on the 52nd floor and again everything was first class. Breakfast in the morning once again was first class. The attention to detail and service was unbelievable and we were sad to leave. We will most definitely return and we cant thank the staff enough. They even gave my wife a present when we left as they knew it was for a birthday treat. Absolutely top class, we cant recommend the Shangri-La, enough