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Marble Palace Guest House

1 room, 2 adults
Very Good
4/5

Very Basicon Apr 11, 2016

Fine for a days stay if you do not have anywhere else to go. The rooms are really small and sligh...Read All

49, Lake Place, Lake Place, Southern Avenue, KOLKATA, WEST BENGAL, India, Pin-700029 , Kolkata
Amenities:
  • Parking
  • Internet Access
  • Breakfast Services
  • Smoke-free property
  • Newspaper
+ More

Rooms

Standard Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Very Basic
    on Apr 11, 2016
    Fine for a days stay if you do not have anywhere else to go. The rooms are really small and slightly unclean, especially the bathroom. Furniture's are old. Amenities are very basic: towel, water heater, tea bags/coffee, cupboard, no kitchen.... More
  • hotel_trip
    Fair Accmodation for a Short Stay
    on Jan 10, 2016
    They have two facilities - one on Lake Palace and the other one at S R Das Road. We stayed for two nights in the facility on S R Das Road which is very close to the main Road, Lake as well as the Rabindra Sarobar Metro station. It is an average facility with smaller rooms (it will be not possible to accommodate an extra person in case you have 3 people). It is typically used by sales staff of many companies who provide them cheaper accommodation closed to the main road facilitating their movement. There are total 6 rooms. Toilets are small and shower was not really working in our room and we used the bucket for taking bath. Hot water is available and hence no issues. They should put an exhaust fan in the toilet. The complimentary breakfast is fixed - 2 pieces of bread (with butter but no pepper), one banana, one cup of milk or one egg, one tea. Food facility is provided only by ordering (from the Menu Card which is available in the room) from outside suppliers tied up with the Guest House. We tried to order one day but we did not get vegetarian food of our choice and hence we decided to have food outside at a place near Lake market (about 2km from the facility). We did not find any decent restaurant nearby. The charges are very reasonable @1600 per night which is inclusive of Taxes. The staff are generally good. They typically keep the main gate locked for safety purpose. It is a safe place for sure.... More
  • hotel_trip
    Not the best experience...
    on Aug 31, 2015
    Got off to a bad start when I told them I was picking my partner up at the airport at 1 am. On my return I found we were locked out. The security guard was asleep in an inner room inside the building and I had to climb over the gate to get in. I'd also booked a room with wi-fi, but when I checked in the manager told me they hadn't had wi-fi in the hotel for 5 years. I later found out this was untrue, it just wasn't available in the room he'd given me, despite my booking. The room itself was adequate, though it had been very superficially cleaned since the last guests, bins hadn't been emptied, floors not swept. The manager continued to be very rude throughout our stay and on more than one occasion I overheard him telling other guests things that simply weren't true. For example: He told one guest who asked for a larger room that all the rooms were the same size, however I'd previously seen several and knew this was not the case. On checking out we met the owner and told him about our experiences. He apologised, offered to pay our taxi fare to the train station, and asked us not to give his hotel any bad reviews. In his defence I should say that his hotel is perfectly adequate for a budget hotel in Kolkata, it is only the staff that let it down - very badly.... More
  • hotel_trip
    A quiet and budget friendly guesthouse..
    on Aug 30, 2015
    A moderate and budget friendly guesthouse located in a quiet neighbourhood in south kolkata. Rooms are plain and bare, but clean and spacious. Service levels are sluggish and at best laid back. Keep your expectations to the absolute minimum. Ideal for solo male travellers or groups of friends together. The breakfast is simple but good comprising 2 slices of toast, a omlette, a banana and tea. May not be ideal for families with kids.... More
  • hotel_trip
    Far from the Madding Crowd - Avoid this Guesthouse
    on Aug 26, 2015
    Hotel is situated at a residential area in Mudiali in South Kolkata. It is quite far-off from Central Kolkata and is not at all a happening area but yes if you love peace its there. Now the positives - Rooms are clean and the AC works well , Well maintained rooms and spacious . Negatives - The support staffs are good but one Mr.Gopal who is the Manager/Head Man is rowdy and ill - behaved perhaps do not understand that we come here and pay and not staying at his Father's house for free. I think he has got full patronage from his owner who has given this man a free hand to speak whatever he likes with Guests. Well there is complimentary breakfast too but that you have to wait till 9 - 10 am and will be rewarded by 2 bread/1 egg/banana [ really great ] and yes there is Z-Category security for you as the Hotel gate is closed 24 hours ... I think by my travelling experience - you should avoid this Hotel.... More
  • Excellent
    2
  • Very Good
    9
  • Good
    4
  • Fair
    1
  • Poor
    0

Overview

Marble Palace Guest House provides accommodation in Kolkata close to the Lake Gardens (1 km). To reach this Kolkata guests can get off at the Tollygunge Railway Station (0.8 km). Guests can avail of complimentary bed tea and English breakfast. The 13 rooms at this guest house are all air-conditioned and have attached bathrooms. The in-room amenities include an intercom, a flat-screen TV, and a 24-hour supply of hot/cold water. Marble Palace Guest House provides room service (limited hours). It also offers laundry and doctor-on-call services. Guests can avail of Indian fare at the guest house. This guest house in Kolkata is also accessible from the Mudiali Bus Stop (0.4 km) and the Netaji Subhash Chandra Bose International Airport (21 km). It is located in the vicinity of the Bodhi Tree (1 km), Rabindra Sarovar Lake (1 km), Clt-Aban Mahal (2 km), and Greek Orthodox Church (2 km). The travel counter at the guest house offers car rental facility.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.