Last minute cancellation, kicked onto street at night
on Jan 11, 2019
It was not a good experience to arrive at a hotel after a midnight flight and expensive taxi to be told my booking was cancelled at 1am after I'd confirmed the booking at 11:39 pm. There was no apology from the staff present and no sympathy for the scary situation they put me in.
on Nov 22, 2018
If there is negative point to be given I would had done. Hotel / Resort is known as hospitality industry. But in this hotel the staff don't have even 1%. We stayed there for 3 days and amount was in advance. So no choice to go anywhere else.
We checked in to the hotel around 8 PM after a long journey and the front lady staff made us to wait for more than 20 min. Since I too belong from hospitality industry so I can understand the delay.
After reaching room it was clean but bathroom left out hairs of somebody else was already there and always oyo provide toilet kit where the body lotion was missing. Even I thought it's okay since this are the small issue which can happen in any budget hotel.
For night we ordered half chicken tandoori and tandoori roti which they take almost an hour to serve but still we didn't said anything. The food was tasty and we appreciate that. Second day I only said i dont need any housekeeping since that day I was alone in the room and didn't want anyone to get inside the room. But they need to have a courtesy at least to give the items which are complimentary but they didn't. Afternoon I ordered Chicken briyani and Lime soda, still same it came almost after an hour. When I took that food i got to know it was last day food which they had served me and salty. I tried my best but I throw it and just had lime soda. Even this I didn't said to my husband nor gave any complaint thinking why to create a scene when we came for holiday.
Third day neither the housekeeping called us nor our room was cleaned after we came from our outside. My husband said leave it just one night to spend so why to disturb them. He called the restaurant and order the same food but increased the quantity instead of half chicken tandoori change to full and instead of 2 tandoori roti made it 3. After 30-40 min of that call I went to washroom to get fresh and after few min I heard my husband shouting at someone. Once that person left I stepped out from washroom and got to know he had served the food but quality was half , the same like first day.
After few min a young boy came and introduce himself as manager of restaurant. My husband told him what should be the quantity of one full chicken tandoori since he has more than 17 years of experience in different field and in hospitality industry itself more than 5 years. He is the person who has tasted every kind of dishes. But that manager was arguing no Sir this is the standard quantity and you have to sign the food receipt.
My husband shouted at him and ask to call the front manager but there was no front manager. After few min that restaurant manager and his staff came inside the room. No mannerism to knock the door. I got so irritated because manager came to room fine but his staff he too came inside without any manners. I told them to take away those food and leave from the room but that so called uncultured low level staff, he only took the chicken and left roti and asked my husband to sign on the food receipt.
I just shouted on the manager and said to take this roti also and get out from the room. He took and left. Morning I had an early flight so didn't want to make any fuss in the reception and thought this is the best place to let people know specially ladies since this guys don't have a 1% manners.
Great staff and service, nice rooms
on Sep 8, 2018
Not a luxury stay but great value for money. Staff extremely attentive and friendly - we were offered a choice of rooms on arrival and they were very accommodating about receiving breakfast a little earlier the next day due to our early train. Room spacious and clean: ac, tv and fan all working fine. Had lunch in the hotel restaurant where again, we received excellent service, and the food was great. All in all, no complaints - would recommend!
Very expensive Budget Hotel with no Amenities
on Jul 17, 2018
The hotel is located close to some Petroleum base. There is construction going on in the hotel and, by standards of cleanliness and amenities they are expensive.
I payed close to 3k for one room in the hotel The rooms were stinking with no windows or balconies. Small rooms with Toilets clearly looking only renovated.
There was no hot water.
The good part about the hotel is that it is only around a km from Vasco station and you are close to the market so you can go around shopping.
They have some religious gathering in the mornings.
The staff was not very polite or helpful. Seeing kids with me, the staff kept telling us to make sure that kids dont play around and spoil linen or any other stuff.
Old property need renovation
on Jul 3, 2018
Stay in Maharaja vasco for one night on 3 rd july
Hotel needs renovation
Room was smelly at the time of check in, May be because of moisture
Staff is Good and cooperative
Food is ok
Breakfast manu is par with the tarriff
Vasco is little costly in terms of hotel tarriff
This is a Good option for budgetstays