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Le Royale

1 room, 2 adults
Good
3/5

Busino stayon Sep 23, 2017

Was there here for a night as i had work in business areas of pune. I dont know maybe some renova...Read All

Survey No.220 Rajiv Gandhi Info Tech Park, Hinjewadi Main Road, Hinjewadi, Hinjewadi, PUNE, MAHARASHTRA, India, Pin-411057 , Pune
Amenities:
  • Parking
  • Valet Parking
  • Internet Access
  • WIFI
  • Restaurant
+ More

Rooms

Superior Studio Single
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Deluxe Single Room
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Superior Single Room
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Deluxe Double Room
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Superior Studio Double
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Deluxe Studio Single
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Deluxe Studio Double
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Superior Double Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Busino stay
    on Sep 23, 2017
    Was there here for a night as i had work in business areas of pune. I dont know maybe some renovation is going on or something as the service wasnt that good and utilities were not on mark. Off season doesnt mean you can not service.... More
  • hotel_trip
    property on sale - no service, no value
    on Aug 31, 2017
    We reached the hotel in morning in mid August 2017 and completed all formal procedure including documentation. However we did not check into hotel as they had unusually high price for early check in. We left our luggage there and went for our day long trip. When we returned to the hotel in evening around 6PM, we checked into rooms. However: - Room service was too slow. We got drinking water ourselves. Had to wait for 45 minutes to get shower kit. - On requesting for lock key / access card they refused saying that their system is faulty and asked us to inform every time we want to open/unlock hotel room doors. How could one stay like this? My cousin sister and nephew felt insecure and could not sleep in night! We too were uncomfortable. - On checking about restaurant with a-la cart option, they confirmed availability. Reaching to restaurant they turned around! - On next day, the breakfast was also not available in ample quantity. They took 45 minutes to provide some more stale stock!... More
  • hotel_trip
    Terrible Experience
    on Aug 18, 2017
    When I entered the hotel, it was dirty and bones were fallen in the staircase. The room was unhygienic and uncleaned. AC water was coming in the room. The pillow as wet and cocroches were roaming around in the room. I asked the manager to change the room but he denied and then I had to fight with him. After sitting 1 hour outside, he was given me another room but the condition of other room was almost same.The breakfast was also not good, they were charging 120 INR for one omelet. After paying huge amount, it is very difficult that they were charging for a omelet. They even not provided separate key for the room, when I was going out and coming, everytime I had to ask to open the room. Please don't book room in this hotel. trust me it will be worst experience for you and spoil your trip.... More
  • hotel_trip
    Worth The While Or Not?
    on Aug 3, 2017
    After paying Rs 2600/- at a 4 star hotel you don't expect the best of services but atleast it should be satisfactory right? My experience at Le Royale wasn't one of the best but it was okish I can say. I often travel to Hinjewadi for work. In pictures the place looked really good but it was a different story after I checked in. The front desk staff was really polite and helped with my luggage and other formalities but after that like the mask fell off or something. After going into my room I called the reception for hot water, firstly they didn't answer to my calls and after finally picking up he tells me to call the room service and doesn't even wait for me to reply before disconnecting the call. I feel that was too much. I searched for the menu card called the room service and trust me it was the slowest room service I have experience until now. After 6 calls and a time period of an hour he got me hot drinking water. Later I went downstairs and enquired about the snooker and billards table. Too my surprise he curtly replied that all of that was removed from the hotel now. how can you still have them in your amenities and pictures I asked them and he shamelessly just shook his head. That was so rude. Even the swimming pool was really small nd not so clean. The room had the smallet TV on earth I think and overall it was a NOT SO GOOD EXPERIENCE.... More
  • hotel_trip
    Suitable for Short Visit
    on Jun 18, 2017
    Hotel Rooms are spacious one but maintenance of equipment is questionable part. This hotel is suitable for begining of career or economical customer. Food is spacy one and usually breakfast is good quality and Dinner need to think.... More
  • Excellent
    16
  • Very Good
    39
  • Good
    26
  • Fair
    12
  • Poor
    24

Overview

Le Royale Residency is a 4 star hotel in Pune situated 4.3 Km from Rajiv Gandhi Infotech Park and 18.1 Km from Shivajinagar Railway Station. This hotel features a Jacuzzi and spa center. Housing a total of 110 rooms that is spread across 7 floors, this hotel in Pune offers in-room facilities like air condition, television, telephone, tea/coffee maker and an attached bathroom.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.