on Oct 22, 2019
We had booked this hotel for a group of 25 people travelling to Lonavala and of course I was a part of the group with the responsibility of booking the hotel. It was a heavy rain day with Mumbai and Pune cities came to standstill with water clogging and trains stopped running. But, we managed to reach the hotel with our own vehicles.
The hotel looks good from outside but rooms are average sort of and I feel needs a good makeover or at least a manitenance.
Just for namesake I can call it as a resort. Very limited number of rooms and nothing as such any recreational facilities. Location is inside in a lane.
Rooms are average with furniture broken and not really maintained well. Bathrooms were clean but could see bathroom window glass broken.
Pool is very very small and located 2 levels below from the reception area.
Very average food for lunch and dinner. We felt lucky to carry out own food for afternoon lunch though we had all meals plan. Dinner was again with very limited menu. Breakfast was a nightmare. We had to remind them many times as breakfast was not ready till 9.30 AM. Finally we were just served with half cooked pohas and bread butter. When we asked for omelette; we were informed that the same shall be chargeable additionally...
Nit recommended for the family...
on Jul 20, 2019
Not happy at all....worst service ever. I will recommend do book that hotel..you can see pics...even pool water is not clean..ciggrette butts are in the pool..i will suggest even trip advisor should not advertise this kind of hotel..
Location good by service just so so
on May 30, 2019
We saw this place only for roadside transit to lonavala trek so location was excellent. Service we will say as so so as staff is very less and time taking. Overall nice ambience and peaceful location.
Well made hotel turning into a lost opportunity
on Dec 25, 2018
Visited this hotel , we were 5 couples and kids, hotel is beautiful from exterior and rooms are big enough to accommodate 4 adults, everything is branded and strong material used in the hotel, bath fittings too are good.they have parking for 5-7 vehicles, the location is awesome and u need not to go city looking for it.hillviews and a small swimming pool is available.the management arranges music system near the pool.
It's a small hotel and didn't expect the exteriors and rooms to be that good.
These all were good things and now for the worst
The management is missing its mission to handle the hotel in proper way.
They won't have remotes for TVs, their dth won't be recharged, they won't have batteries for remotes, the time u reach they will start cleaning the rooms.prajakta and nachiket , the people who handle the hotel , try their best to manage it by smiling and solving every petty issue of the guest.but I guess it falls short.the package we chose was all meals but their meals is very limited as type of 1 veg 1 non veg 1 roti(bread) rice dal salad pickle papad. Breakfast has 2 options poha and upma , bread butter and jam is given but the butter(I believe margarine) is unable to spread.we were not available for evening snacks but they did mention tea and pakodas.tea is served in smallest of cups which u might have to take 3-4 times.taste of food not that great but not bad also.they have a mentioned time for meals but they don't deliver it on time , for example everywhere lunch is served between 1-3, they say 2 and it goes beyond 2:30, breakfast we didn't get before 10:30.
This hotel is very promising if the management is proper , I saw 3-4 people who were managing things.i wish them very best for future.
Worst hotel ever stayed !!!
on May 27, 2018
Would not refer any one firstly if any one is thinking to book after reading my review take every thing on mail because they never keep their words food quality pathetic, taste not good, pool nt cleaned, power comes and goes off , room maintainace poor, no extra pillows provided as promised, extra matress less.
Please think twice before booking as services offered are not worth the money paid.