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Kumar Resort & Water Park

1 room, 2 adults
Good
3/5

SUNDAY CALMon Dec 4, 2017

The Kumar Resort has a lot of activities in one place.You have a water park for the kids who can ...Read All

202 B, Mumbai-Pune Road, Mumbai Pune Road, LONAVALA, MAHARASHTRA, India, Pin-410401 , Lonavala
Amenities:
  • Parking
  • Restaurant
  • 24-Hour Security
  • Telephone
  • Newspaper
+ More

Rooms

Duplex Suite
Hotel Room
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Suite Room
Hotel Room
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Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    SUNDAY CALM
    on Dec 4, 2017
    The Kumar Resort has a lot of activities in one place.You have a water park for the kids who can also engage in gaming.It has a delightful outdoor sort of cafe where you can watch the Highway traffic as you indulge in coffee and leisure.The Fish Spa is unique as Doctor Fish nibble at your toes and give you a ticklish massage.Its a lovely way to spend a Sunday ... More
  • hotel_trip
    Holiday home with arrogant staff
    on Nov 9, 2017
    I visited this place in october 2017 and we had stayes here for a day. The infrastructure is under development and some of the room have leakage problem with bad stink. The location is easily accessible by road and from railway station. Their water park is quite enjoyable especially the rain dance. Some of the portion of slides was under renovation. The food over here is delicious which saves their rating. They have Al-a-carte & buffet system along with barbeques. Drink are served in the restricted time slots. But the waiters will ensure that hunger multiplies as multiple waiter look after one table and create chaos. Our drink were served after 40mins, such a long wait. The room are spacious with 2 bathroom facility. But their washroom has spooky interior and it stinks very much. We asked them to clean the washroom but everytime the cleaning staff came with a room freshers. They have got their independent expensive gaming corner. They have got coupon system for each game. The staff at reception was very adamant since she refused to accept card for amount grater 1000 and she argues with each and every customer. Best time to visit: September-December ... More
  • hotel_trip
    Not value for Money
    on Nov 6, 2017
    Prices of room is too high. Its not worth that much. Food is not proper. Services are not proper. Only location of resort is its advantage. Though they have different activities like waterpark, discotheque, gamezone they couldnt engage their customers with those activities. ... More
  • hotel_trip
    Overall very forgettable experience
    on Nov 5, 2017
    I booked for my family and friends total of 6 people. But it has been a big laid down for me as I have no face to show them. Full of mosquitos, no kettle for tea/coffee, non existent room service, run down interiors, toilets not hygienic, no proper light and ventilation, either too cold or hot, staff not pro active. Mis management of buffet breakfast, hot coffee was cold and breakfast inconsistent ... More
  • hotel_trip
    Strongly Not Recommend.
    on Oct 20, 2017
    Worst experience in my life with kumar resorts ,this Hotel should not selling on any reputed web portal E.g. Make my trip,Goibibo,Expedea etc. 1 - They provide room were lots of Dirty smell post of my request they changed my room, 2 -Ac has stopped working then again they changed my room 3 - I was ordered Vegetarian food instead of that they delivered Non Veg food and post 15 min when we was just started food they called and apologised for that as we are vegetarian so very unbalanced situations for us. 4 - Daily there is huge que for breakfast. Overall of we wasted our time.... More
  • Excellent
    13
  • Very Good
    33
  • Good
    42
  • Fair
    23
  • Poor
    26

Overview

Kumar Resort is located in the heart of Lonavala, the picturesque hill-station on the Mumbai-Pune Highway. Kumar Resort brings you the entire world of entertainment and leisure with its water park which includes 11 slides, 6 swimming pools, rain dance and DJ. The resort also boasts of a multi-cuisine restaurant and a fast food joint. It is 100 kms from the Mumbai Airport and 1 km from the Lonavala Railway Station and the City Bus Stand.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.