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Koregaon Park Pune Serviced Apart...

1 room, 2 adults
Fair
2.5/5

Horrible room, incorrigible service, NO BILLS/ RECEIPTS givenon Jul 29, 2017

I had booked this room after getting good review from a friend for their Kalyaninagar property. I...Read All

Rainbow Hospitality , Koregoan Park , Koregoan, PUNE, MAHARASHTRA, India, Pin-411001 , Pune

Rooms

Semi Luxury AC Room
Hotel Room
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Luxury AC Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Horrible room, incorrigible service, NO BILLS/ RECEIPTS given
    on Jul 29, 2017
    I had booked this room after getting good review from a friend for their Kalyaninagar property. It was my first visit to Pune and when offered I picked this location as suggested by the 'friendly' hotel manager. I arrive in early evening- 4 pm via a rented car from Bombay and cannot obviously find the place- because- guess what there is no magnus service apartments there. Eventually a caretaker comes running and guides us to a block of residential apartments whose watchman also has no clue there is magnus apartment inside. I have booked a single room for 2 nights and what i get is a single bed room of a @BHK apartment which is on sharing basis -- there is absolutely no mention of this 'sharing' on their site. The second bedroom is already being used by someone who is there for an extended stay- so the kitchen is full of her stuff and fridge full of non-veg food,etc ( btw we are pure vegetarians) I try to change a room - but the service desk and the friendly manager are extremely unhelpful on the phone and then not reachable. finally I concede because it is only for 2 days and I have already let go of my transport and our luggage is also hauled up the 2nd floor. but the terror does not end there- the room is full of mosquitoes- probably not cleaned in long time, wifi not working, the towels are not available as -its monsoon season and the laundry person has not returned and the iron does not work. and last but not the least- the bathroom sink is blocked. I try calling again to change the location - but what they are offering is more expensive and atleast 5 km away with no transport provided from their side. I have a meeting at 7 pm and i have no time to wait for their front desk which by the way changes the manager every 30 min so everytime that you call- you have to repeat your whole story and he/ she promises to call back in 5 min ( which never happens) and then goes off duty when you call again. Btw, the booking was online and because there is no proper front desk on the residential property, they expect you to handover your original id cards ( passport, aadhar card) to the not- uniformed caretaker who will supposedly take it to their office personally to do the booking then return back to you. Anyways , we stay the night there and I call at 10 pm to tell them to get my bill ready as I would like to check out the next day at 8 am. There is no discount for their lack of amenities. Next day morning , the same caretaker comes but without the bill as the front desk opens at 10 am? so I am to pay him in cash and they would send the soft copy of my bill on my mail by 10.30am. I was naive to do the full payment and after multiple calls and mails, I am yet to receive( 7 weeks today) any sort of bill/ receipt for my payment. I wanted to see what they would put on my bill- single room on sharing basis in a residential property??... More
  • hotel_trip
    Cosy Service Apartments at Koregaon Park
    on Aug 31, 2015
    An inpromptu drive from Mumbai to Pune & we got to know about this service apartment after a sumptuous breakfast at Terttulia. We got a nice deal from goibibo & checked in to our rooms. Was told that Magnus have bought some 10 odd flats in Sharan Hermitage & each apartment is done up well & maintained well too. You would not regret staying here at this cost.... More
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Overview

Offering free internet access to its guests, Koregaon Park Pune Serviced Apartment is situated at a distance of 1 km from Pune Railway Station. Koregaon Park Pune Serviced Apartment in Pune maintains 4 spacious rooms. Some of the in-room amenities include bottled/drinking water, cooking facilities, room heater, balcony and adjusatble windows. The rooms have an attached bathroom with hot and cold water facility.

Policies

Check in Check out

Hotel Check-in Time is 24 hours, Check-out Time is 12 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 24 hours and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.