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Keys Hotel Nestor, Mumbai

1 room, 2 adults
Very Good
4/5

Wish that they paid attention to the swimming pool.on Dec 11, 2018

The swimming pool needs regular maintenance and upkeep. The filteration plant goes out of order t...Read All

Opposite Borosil Factory,Off Military Road, Marol, Nr.Mahakali Caves,Andheri (E), Marol, MUMBAI, MAHARASHTRA, India, Pin-400059 , Mumbai
Amenities:
  • WIFI
  • Breakfast Services
  • Swimming pool
  • Kids Play Area
  • Laundry facilities
+ More

Rooms

Keys Limited Time Offer - Double
Hotel Room
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In High demand

Keys Executive Room - Double
Hotel Room
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In High demand

Keys Superior Room - Double
Hotel Room
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In High demand

Keys Room - Double
Hotel Room
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In High demand

Standard Room - Double
Hotel Room
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In High demand

TripAdvisor Reviews

  • hotel_trip
    Wish that they paid attention to the swimming pool.
    on Dec 11, 2018
    The swimming pool needs regular maintenance and upkeep. The filteration plant goes out of order too often. The quality of water and dosing needs closer monitoring. Very uncomfortable to swim during winters as it is open pool with no heating arrangements. The changing room is also shoddy with no rest room nearby. Have to go up into the hotel lobby.... More
  • hotel_trip
    Amazing service
    on Dec 1, 2018
    I stayed here for a day and during lunch since I had bad toothpain from before, the fnb staff bhavesh got me chapatis instead of roti, as an exception since they don't offer chapatis on buffet counter but just got it for me Cuz of my toothpain.. The staff is so courteous and sweet. Thankyou keys Nestor for making my stay special. ... More
  • hotel_trip
    House Keeping
    on Nov 27, 2018
    This feedback is for Jitesh from house keeping team who was very generous and polite. He is dedicated and professional person. Proud of him. He works for Keys Hotel in Mumbai. Lots of love and happiness.... More
  • hotel_trip
    EXCELLENT STAFF AND CUSTOMER SERVICE
    on Nov 18, 2018
    This review would be solely regarding the Customer Service experience I had at the Keys Select Hotel Nestor Marol. I was at The Keys Select Hotel Nestor Marol for a week and I must say that the service provided by the staffs from all the department needs to be highly appreciated. All of them, irrespective of the department they are from, always greeted and wished their guests with a smile. I will start with the Front Office Department. I met different set of staffs daily as they kept changing throughout the week. All of them are doing a great job. They are excellent at welcoming the guests and very professional in handling them and their queries. Everybody from the department needs to be appreciated although Mr.Vikas, Tousif, Omkar and Rehman are few names which I would like to highlight. Mr.Libin, Elai and Akshay from the Restraunt are very courteous, and they are on their toes while on duty. Ms.Bhavana, Rahul, Navneeth and Bharath (I am not pretty sure about his name) from Housekeeping department also catered to all the needs as quickly as possible. The Drivers who came for Pick up and Drop were also very polite. It was great I had a wonderful Customer Service experience at the Hotel !!... More
  • hotel_trip
    Best Staff / Service
    on Nov 12, 2018
    Early Check in request : Accepted. Room Change Requested : Accepted Room Service : Excellent Amenities : Excellent Room : Comfortable & Cozy Location : Near to Metro Station & Airport. Perfect for business travellers... More
  • Excellent
    231
  • Very Good
    205
  • Good
    116
  • Fair
    37
  • Poor
    33

Overview

Keys Hotel Nestor is a hotel in Mumbai which is located at a distance of 14 km from Mumbai Airport. The hotel has a swimming pool. The property is close to the business hub (3 km). The property has 56 spacious rooms which are enabled with contemporary amenities like an ergonomic work desk, tea-coffee maker and an attached bathroom with a walk-in shower facility.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.