Godawful experience !!
on Dec 1, 2017
The place is a nightmare ! Had to shift to another hotel ASAP and ask for refund of the total amount paid. The bed linen and the pillows were so very dirty, the blankets smelt musty, the wall paint was chipped off in chunks, the tiny geyser gave only a mug of hot water at a time and there were simply millions of mosquitoes which not only feasted on us but popped into our mouths if we opened them and also flowed out of the taps!! We couldn't rinse our mouths without swallowing a couple of them! I could go on ad infinitum but I'd really like to forget the whole experience. But thank God for MMT who apologized profusely and very graciously refunded the amount paid.
WORST CUSTOMER SERVICE SEEN EVER
on Nov 12, 2017
Not run by any professional, it's in the hand of local goons.
Room service waiter was ready to fight with me in front of me and General manager Rahul was helpless and not in a position to say anything.
it's my humble advice to all the travelers not to stop here for stay, travel 14-15 km more and stay somewhere in Dunlop or in Howrah, but think of stay here.
on May 9, 2016
Average hotel, small rooms, good room service, quality of food is ok but very limited and no continental food is available. very limited options for breakfast, very bad laundry service none of my white clothes are white now because of hard water or poor quality detergents used by laundryman, laundry service is outsourced. Very difficult to reach from Kolkata city specially in evenings or in late night. No radio taxi service from/to Kolkata. Adjacent locality is very bad, nobody can think of staying here with family.
on Jan 10, 2015
Best Hotel in a Distant suburb of Kolkotta with good quality room n excellent room service and veg / Non veg food available and travel desk for pick up or drop facility.The hotel is advisable for people having work on this side of city as many Taxi drivers do not know this place as it is on the Delhi Highway and not advisable for people with family due to bad locality but good security at the hotel and safe rooms