The worst hotel in Mumbai !!!
on Mar 28, 2019
I booked only 1 night at deluxe room in this hotel. After arrived they gave us small and dirty room, where shower didn’t work right. They were open to change our room according to our reservations in 30 minutes, we waited 2 hours! Finally we get the right room. Room was dirty, dusted and without the window. In toilet was mildew and dirt. Although they told us that payment by cards isn’t acceptable. It was big surprise because at booking.com they didn’t mention about that fact. First we get info that terminal is broken and it will start working tomorrow then next day that management was change and we can’t pay by card at all. After call to Booking.com customer service and try to negotiation benefits of this misunderstanding we finish with nothing! Finally we need to book another hotel for the last night in India and pay extra fees. So... dear travellers never never book room in this hotel. Location can be good but it isn’t worth stress and get cheated.
Pathetic and Atrocitious
on Mar 12, 2019
Please do not get fooled by the pictures shown. The hotel rooms are as small as a match box. They stink like someone pissed in the mattress. The reception guy is super arrogant and mannerless.
It looks like a very very shady and unhygenic hotel. No meal facility.. locality is super crap. When i reached there, the entire lane and entrance were drowned in sewer crap.
I mean, i cant tell enough. Please dont get fooled
Better to sleep on the street
on Feb 9, 2019
Disgusting hotel. Cynical staff that knows how bad it is and doesn't care.
My friend booked me in, mercifully for one night only, when I was coming for a wedding. She must have depended on the misleading photographs on the website and a few.good reviews that I'm sure are planted by the management. Nobody who actually stayed here can have had a good experience.
I was shown to a shabby and small room on the ground floor whose window blinds wouldn't open. Okay. The housekeeping staff rushed in and liberally sprayed the room with deodorant. I didn't think much of it as I was in a rush to dump my bags and leave. When I came back after the wedding I understood. The sewer line had backed up and the bathroom had sewage in the shower area. The room stank. The staff knew this but we're hoping to get by.
When I insisted on changing my room I was shown to another one upstairs that was so small you literally only had one step between the door and the bed. To move around you had to shuffle sideways. The bathroom was equally small and was probably a repurposed closet. When you sat on the WC (whose seat was loose and covered with the previous occupants hair), the washbasin was practically on your lap. Every surface-- the counters, mirror, soap dish-- were so dirty I spread toilet paper on all of the so I wouldn't have to touch them.
When I got to bed the sheets were stained and the duvet cover was dirty and torn. The staff was well aware of this and exchanges the duvet cover for the slightly less torn one on the room I had vacated.
It's a mystery to me how such a miserable, filthy place that is managed with such cynicisand disinterest can survive.
JC Chalet the three star hotel but third class
on Dec 12, 2018
JC Chalet the three star hotel but third class type.
Our client had very bad experience, Booked online. Bad decision.
The Pictures in the website is glossy, but the Hotel is old. Washrooms are shabby with dim lights .Horrible place. Worst place ever been too. Very poor maintenance. Highly over priced because of its location but that too doesn't matter because there's no windows in the room..Would never recommend this place to anyone.
Pathetic hotel.. Bad smell in room, traces of spit all over on the wall, no space for keeping the language as the rooms are too small even for ants and rodents.. Staffs are so rude doesn't have respect for the customers, no values. AC water was dripping in the Room and whole room was full of water.
Their license should be cancelled for running such a facility. They dupe the customers by fancy names like - Boutique hotel. Don't get fascinated by the name and the location
Good service, food, rooms and location.
on Dec 8, 2018
Very good service and rooms are quite reasonable. Excellent for friends and family outing. Nice location also, walking distance from juhu beach. Nice interior with wooden finishing and and old paintings.